Main
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Contents
Chapter 2: Overview of Voice over IP (VoIP) and Network Protocols . . 21
Chapter 4: Server Administration . . . . . . . . . . . . . . . . . . . . . 43
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Chapter 5: Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . 99
Appendix A: Avaya - 46xx IP Telephone MIB . . . . . . . . . . . . . . . 1 23
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Chapter 1: Introduction
About This Guide
Intended Audience
Document Organization
Change History
Whats New in Release 2.2
Terms Used in This Guide
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Conventions Used in This Guide
Symbolic Conventions
Typographic Conventions
Online Documentation
Related Documents
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IETF Documents
ITU Documents
ISO/IEC, ANSI/IEEE Documents
Customer Support
Chapter 2: Overview of Voice over IP (VoIP) and Network Protocols
Overview of Voice over IP (VoIP)
Data and Voice Network Similarities
Delay and Jitter
Tandem Coding
Voice Coding Standards
H.323 Standard
DHCP
TFTP
HTTP
DNS
NAT
QoS
SNMP
Network Assessment
TCP/UDP Port Utilization
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Suggestions for Installation and Configuration
Reliability and Performance
IP Address Lists and Station Number Portability
Security
4600 Series IP Telephones
Dual Connection Architecture
Single Connection Architecture
Registration and Authentication
Software
WAN Considerations
DHCP and File Servers
Initialization Process
Step 1: Telephone to Network
Step 2: DHCP Server to Telephone
Step 3: Telephone and File Server
Step 4: Telephone and the Avaya Media Server
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Chapter 3: Requirements
Hardware Requirements
Additional Hardware Requirements
Software Requirements
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Chapter 4: Server Administration
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Administering 4600 Series IP Telephones on Avaya Media Servers
DEFINITY Releases 9, 9.5, 10, and Avaya Communication Manager Software Release 1.1+
DEFINITY Release 8.4
DHCP and File Servers
Software Checklist
Required Network Information
DHCP
Choosing a DHCP Configuration
DHCP Software Alternatives
DHCP Generic Setup
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Windows NT 4.0 DHCP Server
Verifying the Installation of the DHCP Server
Initial Configuration
Creating a DHCP Scope for the IP Telephones
Editing Custom Options
Adding the DHCP Option
Activating the Leases
Verifying Your Configuration
Verify the Default Option, 176 46XXOPTION
Verify the Scope Option, 176 46XXOPTION
Verify the Global Option, 176 46XXOPTION
Windows 2000 DHCP Server
Verifying the Installation of the DHCP Server
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Adding DHCP Options
Activating the New Scope
TFTP
TFTP Generic Setup
Avaya TFTP (Suite Pro)
Configuration
TFTP Server on S8300 Media Server
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HTTP
HTTP Generic Setup
4600 Series IP Telephone Scripts and Application Files
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Choosing the Right Application File and Upgrade Script File
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Contents of the Upgrade Script
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Contents of the Settings File
The GROUP System Value
QoS
IEEE 802.1D and 802.1Q
DIFFSERV
UDP Port Selection
Network Audio Quality Display on 4600 Series IP Telephones
RSVP and RTCP
VLAN Considerations
Administering Options for the 4600 Series IP Telephones
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DNS Addressing
Customizing the Site-Specific Option Number (SSON)
Entering Options Using the Telephone Dialpad
Enhanced Local Dialing
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Customizing the 4630/4630SW IP Telephone
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4630/4630SW Backup/Restore
Call Log Archive
Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP Telephones
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The Application Status Flag (APPSTAT)
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Backup/Restore for 4610SW, 4620/4620SW, 4621SW, 4622SW and 4625SW IP Telephones
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Chapter 5: Troubleshooting Guidelines
Error Conditions
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The Clear Administrative Option
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The Reset Administrative Option
Reset System Values
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Restart the Telephone
The View Administration Option
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Error Messages
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Troubleshooting the 4601 IP Telephone
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Appendix A: Avaya - 46xx IP Telephone MIB
Downloading the Avaya - 46xx IP Telephone MIB
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Appendix B: Creating Web Sites for the 4630/4630SW IP Telephone
General Background
Browser Features and Behavior
Document Skeleton
Content-Based Style
Logical Style
Physical Style
Physical Spacing and Layout
Lists and Tables
Lists
Tabl es
Images
Links
Frames
Forms
Character Entities
Colors
Fonts
Cookies
Design Guidelines
Fixed-Width Objects
Images
Frames
Fonts
Maintaining Context
User Interaction
Click-to-Dial Functionality
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Appendix C: Creating Web Sites for Other 4600 Series IP Telephones
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Appendix D: Administering Thin Client Directories
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Appendix E: The Push Feature
Push Content
Push Priorities
For More Information on Push
Index
Numerical
A
B
C
D
E
F
G
H
S
T
U
V
W