Appendix E: The Push Feature

Introduction

Release 2.1 of the 4600 Series IP Telephones provides support for a feature called “Push,” which applies to the 4610SW, 4620, and 4620SW Telephones. Release 2.2 introduces additional IP telephones, the 4621SW, the 4622SW, and the 4625SW, to which the Push feature also applies. Push gives the System Administrator the capability to use WML protocol to:

send content to a telephone without first receiving a user request, and

potentially override what the user is otherwise experiencing.

You can send pushed content to a single phone, a group of phones, or the entire enterprise.

Push Content

Three types of content can be pushed, with one of two types of priorities, normal and barge-in. The content types are:

Text Messages on the top display line. If a pushed text message has barge-in priority, the message overwrites whatever else is currently displayed. However, other subsequent messages can, in turn, overwrite the pushed message. If the pushed text message has normal priority, it is buffered in the telephone and displayed when no higher priority message is being displayed. Up to 56 characters can be pushed to the top line in a given message.

WML Web pages can be pushed to the telephone’s WML browser. If a pushed Web page has barge-in priority, the content overwrites whatever else is currently displayed to the user.

If the push of a Web page has normal priority, the Web page does not override what the user sees. If the user has the Web application displayed, normal-priority pushed content overrides what is otherwise displayed. If the Web application is not being displayed, normal-priority pushed content loads in the background. When the user invokes the Web application, the pushed content displays, subject to certain restrictions. For this reason, you might want to accompany a Web push with a corresponding pushed text message, alerting users there is Web content to view.

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Avaya 4600 manual Appendix E The Push Feature, Push Content

4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.