Chapter 1: Introduction

About This Guide

This guide provides a description of Voice over IP and describes how to administer the DHCP and TFTP servers. This guide also covers how to troubleshoot operational problems with the 4600 Series IP Telephones and the servers.

The 4600 Series IP Telephone product line is a supplement to Avaya’s IP Solutions platform.

Note:

®

Unless otherwise indicated, any reference to “the DEFINITY server” in this document also refers to the Avaya Communication Manager media servers.

The 4602/4602SW (non-SIP) IP Telephones are covered in this guide.

Administration of Avaya SIP Telephone software, such as the 4602/4602SW SIP Telephones is not covered in this guide. See the 4602 SIP Telephone Administrator’s Guide (Document Number 16-300037) for information on administering 4602/4602SW SIP Telephones.

Intended Audience

This document is intended for personnel who administer the DHCP and TFTP servers to support the 4600 Series IP Telephone. This guide is also intended for those who administer the Local Area Network (LAN) itself.

!CAUTION:

Avaya does not support many of the products mentioned in this document. Take care to ensure that there is adequate technical support available for these types of servers:

-TFTP servers,

-HTTP servers,

-DHCP servers,

-FTP servers,

-LDAP servers, and

-Web servers.

Note: If the servers are not functioning correctly, the 4600 Series IP Telephones may not operate correctly.

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Avaya 4600 manual About This Guide, Intended Audience

4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.