Troubleshooting Guidelines

Table 14: Possible Error Messages During 4601 IP Telephone Installation or Operation (continued)

Error Message

4601 Visual Indication/Cause/Resolution

 

 

Password

VISUAL INDICATION: Message Waiting indicators at top of phone and left

Error.

middle of faceplate display a broken flutter for a total of 5 cycles (with one

 

cycle being alternating 50 milliseconds on, 50 milliseconds off for 500

 

milliseconds followed by 500 milliseconds off), then flash continuously,

 

awaiting user entry.

 

CAUSE: The PBX does not recognize the password entered.

 

RESOLUTION: Confirm the password is correct, then try registration again,

 

taking particular care to enter the password accurately.

 

 

System busy.

VISUAL INDICATION: Message Waiting indicators at top of phone and left

 

middle of faceplate display a broken flutter continuously (alternating 50

 

milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500

 

milliseconds off) until either the “*” or “#” button is pressed.

 

CAUSE: Most likely, the number of IP endpoints on the PBX is already at

 

maximum, Less likely, network resource is unavailable.

 

RESOLUTION: The telephone was attempting to access the PBX and was

 

not successful. Check the resource being called upon for availability. If the

 

resource appears operational and properly linked to the network, verify

 

addressing is accurate and that a two-way telephone/resource

 

communication path exists. Press * to retry the process with the same

 

values, or # to restart and enter the Extension and Password again.

 

 

System

VISUAL INDICATION: Message Waiting indicators at top of phone and left

Error.

middle of faceplate display a broken flutter continuously (alternating 50

 

milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500

 

milliseconds off) until either the “*” or “#” button is pressed.

 

CAUSE: The PBX has an unspecified problem.

 

RESOLUTION: Press * to retry the process using the same values

 

or # to restart and re-enter the Extension and Password. Consult your

 

Avaya media server administration and troubleshooting documentation.

 

 

Undefined

VISUAL INDICATION: Message Waiting indicators at top of phone and left

Error.

middle of faceplate display a broken flutter continuously (alternating 50

 

milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500

 

milliseconds off) until either the “*” or “#” button is pressed.

 

CAUSE: The PBX has rejected registration for an unspecified reason.

 

RESOLUTION: Press * to retry the process using the same values or # to

 

restart and re-enter the Extension and Password. Consult your Avaya

 

media server administration and troubleshooting documentation.

 

 

 

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120 4600 Series IP Telephone Release 2.2 LAN Administrator Guide

Page 120
Image 120
Avaya 4600 manual Awaiting user entry

4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.