5
Upgrading an Existing G700 with an S8300 — R1.x to R2.0
Before Going to the Customer Site
Installation and Upgrades for G700 and S8300 217
December 2003
Complete the RFA Process (Obtain license and password file)
Every S8300 media server and local survivable processor (LSP) requires a current and correct version of
a license file in order to provide the expected call-processing service.
The license file specifies the features and services that are available on the S8300 media server, such as
the number of ports purchased. The license file contains a software version number, hardware serial
number, expiration date, and feature mask. The license file is reinstalled to add or remove call-processing
features. New license files may be required when upgrade software is installed.
The Avaya authentication file contains the logins and passwords to access the S8300 media server. This
file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All
access to Communication Manager from any login is blocked unless a valid authentication file is present
on the S8300 media server.
A new license file and the Avaya authentication file may be installed independently of each other or any
other server upgrades.
NOTE:
For an upgrade, you do not normally need to install a new authentication file (with a .pwd
extension). However, if one is required, follow the same steps as with a license file.
License File and Communication Manager
Versions for a Local Survivable Processor
The license file of the S8300 as an LSP must have a feature set that is equal to or greater than that of the
media server that acts as primary controller (an S8300 or S8700). This is necessary so that if control
passes to the LSP, it can allow the same level of call processing as that of the primary controller.
Additionally, the LSP must have a version of Communication Manager that is identical to that of the
primary controller.
The license file requirements of the LSP should be identified in your planning documentation.
Complete and Download the License File to
Your Laptop
1Use Windows File Explorer or another file management program to create a directory on your
laptop for storing license and authentication files (for example, C:\licenses).
2Access the Internet from your laptop and go to rfa.avaya.com.
3Use the System ID or the SAP ID of the customer to locate the license and authentication files for
the customer.
4Check that the license and authentication files are complete. You might need to add the serial
number of the customer’s G700.
5If the files are not complete, complete them.
6Use the download or E-mail capabilities of the RFA web site to download the license and
authentication files to your laptop.