THE BADGER®-RADIX®User Guide

February 2007

The current state of the Badger-Radix

Your support specialist may ask you to fax notes or other information to Badger Meter to assist in the resolution of the problem.

What To Report To Technical Support

It is important that you report all occurrences of errors to the Technical Support Hotline. It allows Badger Meter to improve its products and improve your system at the same time. In some cases, the problem may have already been solved, and the Specialist can send you a software upgrade to correct the problem. In other cases, the Specialist can direct you to perform a function in a certain way so that the error does not occur.

In some cases, the Specialist will direct you to perform some steps if the problem happens again. This will gather very valuable information that will speed the investigation of the problem. If the problem does happen again, please follow those steps and call the Hotline. The Specialist will gather the information for that particular problem, and direct you if further action is needed.

Faxing the Technical Support Group

The Badger Meter Technical Support Group can also be reached by fax at 1-888-371- 5982. This may be a convenient way to follow up with your support specialist on particular steps. The number is available 24 hours per day, 7 days per week.

E-Mailing the Technical Support Group

The Badger Meter Technical Support Group is also available via electronic mail through the Internet. To send questions or comments to the Technical Support group, address your e-mail to TechSupport@BadgerMeter.com. The Technical Support Group can respond to your comments or questions via phone, fax, or e-mail. Just let us know in your message the type of response you would prefer.

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Badger Basket N64944-001, RAD-IOM-01 operation manual