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| Symptom | Check |
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| Motor runs | Verify that the backplane (if used) and drive are correctly grounded |
| uncontrollably when | to a common ground point. |
| controller is switched |
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| on. | (Servo outputs only) Check that the correct encoder feedback signal |
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| is connected to the encoder input, the encoder has power (if |
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| required, see section 5.2.11) and is functioning correctly. |
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| Check that the drive is connected correctly to the NextMove ES and |
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| that with zero demand there is 0V at the drive’s demand input. See |
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| section 6.5.1. |
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| Motor runs | (Servo outputs only) Check that the encoder feedback signal(s) are |
| uncontrollably when | connected to the correct encoder input(s). Check the demand to the |
| controller is switched | drive is connected with the correct polarity. |
| on and servo loop |
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| gains are applied or | Check that for a positive demand signal, a positive increase in axis |
| when a move is set | position is seen. The ENCODERMODE keyword can be used to |
| in progress. Motor | change encoder input direction. The DACMODE keyword can be |
| then stops after a | used to reverse DAC output polarity. |
| short time. | Check that the maximum following error is set to a reasonable |
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| value. For setting up purposes, following error detection may be |
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| disabled by setting FOLERRORMODE = 0. |
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| Motor is under | (Servo outputs only) Servo loop gains may be set incorrectly. See |
| control, but vibrates | sections 6.5.2 to 6.7. |
| or overshoots during |
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| a move. |
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| Motor is under | Verify that the backplane and drive are correctly grounded to a |
| control, but when | common ground point. |
| moved to a position |
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| and then back to the | (Servo outputs only) Using an oscilloscope at the backplane |
| start it does not | connectors, check: |
| return to the same |
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| position. | H All encoder channels are free from electrical noise; |
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| H They are correctly wired to the controller; |
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| H When the motor turns, the two square wave signals are |
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| 90 degrees out of phase. Also check the complement |
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| signals. |
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| Ensure that the encoder cable uses shielded twisted pair cable, with |
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| the outer shield connected at both ends and the inner shields |
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| connected only at the NextMove ES end. |
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| (Stepper outputs only) The motor is not maintaining synchronization |
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| with the NextMove ES drive output signals due to excessive |
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| acceleration, speed or load demands on the motor. |
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| Check that the acceleration, speed and load are within the |
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| capabilities of the motor. |
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MN1928 | Troubleshooting |