Service and Support | BenQ 5000G Series specs

Service and Support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service (http://support.BenQ.com). In order to ensure you an enjoyable experience with your Joybook, the following supports are provided so you can get assisted whenever and wherever you are.

•Warranty: Global warranty information of your Joybook product. For local war- ranty information, please refer to the local warranty documentation in the pack- age.

•Download Center: Drivers, documentations and additional software for keeping your Joybook up-to-date.

•FAQ: Contains answers to frequently asked questions about Joybook as well as additional tips.

•Contact Center: Here you can directly contact BenQ Customer Service for answers and advice to your questions. You can also obtain the information about the BenQ service stations in your country.

•Forum: An open space where you can post your questions and suggestions, or if you will, answer the questions raised by other Joybook users.

Service and Support

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BenQ 5000G Series user manual Service and Support, BenQ Joybook Global Online Service

Contents

Joybook 5000G Series User’s Manual Disclaimer Copyright Table of Contents Ii Table of Contents Touring Your Joybook Touch Pad MicrophoneLeft and Right Selection Buttons Up and Down Scroll Button Modem Port Left Side ViewUSB 2.0 Ports PC Card Slot Kensington Lock Hole Right Side ViewDVD Super-Multi/DVD+RW/DVD & CD-RW Combo Drive Optional Rear View Front Panel Function Hotkeys Fn + num lk + Tab Getting Started with Windows XP Page Q-Media Bar Using the Q-Media Bar Customizing the Hotkeys P1, P2 Setting Up QMedia Bar You can use Outlook Express to send and receive e-mail Sending and Receiving E-mail Getting Online Wireless Magic Using the Built-In Wireless LAN Function QMusic Workspace Listening to Music and Creating Custom Music CollectionsPlaying a Music CD Creating a Playlist Insert a music CD into the optical drive of your Joybook Converting CD Music into MP3 FormatCreating an MP3 Music CD Viewing Images Photo Explorer WorkspaceCreating a Slide Show or Screensaver Folder Tree allows you to manage your files Either Portrait or Landscape Making a CalendarOptions button 10 11 12 13 14 Power DVD Control PanelWatching DVD/VCD Movies Playback status Indicates current playback status Region Code SettingsBasic Operations Making Your Own Movies PowerDirector Workspace Loading Clips into the Library Movie-Making ProcessManaging Clips in the Workspace Working with Effects Editing an Effect Producing a Movie Disc When you are done selecting files, click Finished Burning CDs Using Nero Express Using the Q-Media Bar Using the Q-Media Bar QCamera Workspace World of Great Video Fun QCamera Capturing Photos Capturing VideosApplying Special Effects to Photos and Videos Creating a New Album Using the Q-Media Bar Launching QPower You’ve Got the Power QPowerChecking Battery Level Selecting a Power Profile Speed Associating Application Programs with Power ProfilesFollowing QPower window will appear Using the Q-Media Bar Click Registration Trend Micro Internet SecurityTrend Micro Internet Security Registration Click Register Now Attaching External Display Devices Attaching External Display DevicesAttaching an External Display Device Video Out Memory of your Joybook can be extended to up to 2 GB Installing Additional MemoryInstalling Additional Memory Open the cover Page Using the Windows System Restore Tool Recovering Your SystemUsing the Quick Recovery Function Using the Recovery CDs General FAQ and TroubleshootingBattery and Power How to prolong the life of the battery? What should I do if the battery gets hot in my Joybook?Have problem setting up wireless network Connection Click Start and then My Computer System Click Properties and then Hardware Click Device Manager Why does the keyboard and/or palm rest get warm?There is no sound coming from the speakers CD or DVD does not function Display Hear noise when connecting an earphone to JoybookDisplayed by the OS There is nothing visible on the screenPage Safety Information on Safety, Cleaning, and Battery MaintenanceCleaning Your Joybook Battery Maintenance Service and Support Service and SupportBenQ Joybook Global Online Service Appendix Worldwide Power Systems and Plug Types