![](/images/new-backgrounds/1316125/31612565x1.webp)
TROUBLESHOOTING
Refer to the symptoms and measures listed below before sending the camera for repairs. If the problem persists, contact your local reseller or service center.
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The power does not | The battery is not loaded. |
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| Load the battery correctly. | ||||
come on. | The battery is exhausted. |
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| Recharge or use the AC power | ||||
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| adapter. |
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| The AC power adaptor is not |
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| Reconnect it properly. | ||||
| connected correctly. |
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The battery runs out | It is being used in extreme low | — | |||||||
quickly. | temperature. |
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| Many shots are being captured in | — | |||||||
| dark places, requiring flash. |
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| The battery is not fully charged. | Fully charge the battery and dis- | |||||||
| The battery is not used for an |
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| charge it for at least one complete | ||||
| extended period of time after being | cycle before use to maximize its per- | |||||||
| charged. |
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| formance and lifetime. | |
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The battery or camera | Long period of continuous use of | — | |||||||
feels warm. | the camera or the flash. |
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The flash does not | The camera is set to |
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| Switch the camera to a mode other |
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fire. |
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| than those listed. | |||
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The flash cannot | The flash is set to no flash. |
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| Set the flash to something other than | ||||
recharge. |
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| no flash mode. |
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Even though the flash | The distance to the subject is greater | Get closer to the subject and shoot. | |||||||
fired, the image is | than the flash’s effective range. |
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dark. |
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The image is too | The image was captured in a dark | Set the flash to another mode. | |||||||
dark. | place while set to no flash. |
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| It is |
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| Set the exposure compensation to a | |
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| larger value. |
The image is too | The image is |
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| Set the exposure compensation to a | ||||
bright. |
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| smaller value. |
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Printer displays error | Printer fault |
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| Turn the printer off and on to reset | |
message |
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| it. |
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English
Troubleshooting 29