English

Symptom

Cause

Measure

 

Even if I press the

The battery is running low.

Recharge or use the AC power

shutter button, the

 

adapter.

 

camera does not

 

 

 

 

 

The camera is not in shooting

Press

 

 

to enter capture or video

 

 

shoot.

mode.

 

 

mode.

 

 

 

 

 

 

 

 

 

 

The shutter button is not pressed all

Press the shutter button all the way.

 

the way.

 

 

 

 

 

 

 

 

 

 

The internal memory or memory

Load a new card, or delete unwanted

 

card does not have any free space.

files.

 

 

 

 

 

 

 

The flash is recharging.

Wait until the flash mode icon indi-

 

 

cated on the screen stops flashing.

 

 

 

 

 

 

The memory card is unrecognized

Format the memory card in this

 

by the camera.

camera before its first use or when it

 

 

was used other than this camera.

 

 

 

 

 

Cannot format a

The memory card is write-pro-

Remove the write protection.

memory card.

tected.

 

 

 

 

 

 

 

 

 

 

End of the memory card life.

Load new memory card.

 

 

 

 

 

Cannot download

The free space on the hard disk in

Check whether the hard disk has

images.

your computer is insufficient.

space for running Windows and if

 

 

the drive for loading image files has

 

 

free space of at least that of the mem-

 

 

ory card in the camera.

 

 

 

 

 

 

No power supply.

Recharge the battery or use the AC

 

 

adapter, or turn the power on.

 

 

 

 

 

 

The film cannot play

The compatibility of file format is

Use Windows Media Player 9.0 or

on a computer.

incorrect.

above to play the media files from

 

 

 

the camera for best results.

 

 

 

 

 

 

30Troubleshooting

Page 34
Image 34
BenQ DC E510 user manual Symptom Cause, Measure