
| Problem | Possible cause | 
 | Solution | |
| 
 | • SIM card invalid. | 
 | Contact your network | |
| Unable to | 
 | 
 | operator. | |
| 
 | 
 | 
 | ||
| • You are not within | the | Check the service area with | ||
| connect to the | ||||
| network's service area. | your network operator. | |||
| network. | ||||
| 
 | 
 | 
 | ||
| 
 | • Poor signal. | 
 | Move to an open space, or if | |
| 
 | 
 | 
 | you are inside a building, | |
| 
 | 
 | 
 | move closer to a window. | |
| 
 | 
 | 
 | 
 | |
| 
 | • You have activated | 
 | Go to the menu Phone | |
| 
 | Accept List or Reject | 
 | Book → Privacy Manager | |
| You cannot | List in the Privacy | 
 | and then select Off in order | |
| answer | Manager option. | 
 | to deactivate this option. | |
| incoming | • You have activated | the | Go to the menu Settings → | |
| calls. | Call Barring feature. | 
 | Call Settings → Call | |
| 
 | 
 | 
 | Barring, and then select | |
| 
 | 
 | 
 | Cancel All. | |
| 
 | • You have activated | the | Go to the menu Settings → | |
| 
 | Call Barring feature. | 
 | Call Settings → Call | |
| You cannot | 
 | 
 | Barring, and then select | |
| make | 
 | 
 | Cancel All. | |
| outgoing | • You have activated the | 
 | Go to the menu Settings → | |
| calls. | Fixed Dial Number | 
 | Call Settings → Fixed Dial | |
| 
 | feature. | 
 | Number, and then select | |
| 
 | 
 | 
 | Off to turn off this feature. | |
| 
 | 
 | 
 | 
 | |
| 
 | • You have entered an | 
 | Contact your network | |
| PIN Code is | incorrect PIN code three | operator. If the network | ||
| consecutive times. | 
 | operator provides the SIM | ||
| blocked. | 
 | 
 | card's PUK code, use the | |
| 
 | 
 | 
 | PUK code to unlock the SIM | |
| 
 | 
 | 
 | card. | |
| 
 | 
 | 
 | 
 | |
