Problem

Possible cause

 

Solution

 

 

 

The standby time is

If you are located in an area

 

related to your network

where

signaling

is weak,

 

operator's system

temporarily

shut

off

the

 

configuration. The same

phone.

 

 

 

 

 

phone used with different

 

 

 

 

 

 

network operators'

 

 

 

 

 

 

systems will not provide

 

 

 

 

 

 

exactly the same length

 

 

 

 

 

 

of standby time.

 

 

 

 

 

 

 

 

 

 

Shortened

The battery is depleted. In

Use a new battery.

 

 

high-temperature

 

 

 

 

 

standby time

environments, battery life

 

 

 

 

 

 

will be shortened.

 

 

 

 

 

 

 

 

 

If you are not able to

Change your location to one

 

connect to the network,

where

the

network

is

 

the phone will continue to

accessible,

or temporarily

 

send out signals as it

turn off your phone.

 

 

attempts to locate a base

 

 

 

 

 

 

station. Doing so

 

 

 

 

 

 

consumes battery power

 

 

 

 

 

 

and will consequently

 

 

 

 

 

 

shorten standby time.

 

 

 

 

 

 

 

 

 

You cannot

Battery power has been

Recharge the phone's

 

switch your

depleted.

battery.

 

 

 

 

phone on.

 

 

 

 

 

 

 

SIM card malfunction or

Take the SIM card to your

SIM card

damage.

network operator for testing.

 

 

 

 

 

 

SIM card inserted

Insert the SIM card properly.

error

improperly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Debris on the SIM card

Use a soft, dry cloth to clean

 

contacts.

the SIM card contacts.

 

 

 

 

 

 

 

 

Troubleshooting 125

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Image 141
BenQ Z2 manual Problem Possible cause