Problem

Possible cause

Solution

Unable to

The Phone Book's

Delete unnecessary data

enter

memory is already full.

from the Phone Book.

information

 

 

 

 

into the

 

 

 

 

Phone Book.

 

 

 

 

Unable to

Your

network

operator

Contact your network

does

not support these

operator.

select certain

features, or you have not

 

features.

applied for services that

 

 

provide these features.

 

 

 

 

After

No USB port is currently

Check if your PC has a USB

connected to

available for use on your

port available for use. If not,

the phone,

PC.

 

 

please remove one USB

your PC is

 

 

 

device currently connected

unable to

 

 

 

to your PC.

 

 

 

 

establish a

Your

PC cannot

provide

Check if your PC has at

removable

two virtual disks available

least two virtual disks

storage

for use.

 

available for use. If not, you

device for the

 

 

 

may need to disconnect one

phone

 

 

 

or two disk drives currently

memory and/

 

 

 

connected to your PC.

 

 

 

 

or miniSD.

 

 

 

 

 

 

 

 

 

Troubleshooting 127

Page 143
Image 143
BenQ Z2 manual Troubleshooting