Applications do not, Work, For example | Blackberry RAL10IN specs

			Troubleshooting

	Issue	Possible cause	Possible solution
	Some handheld	The wireless radio is off.	Click the Turn Wireless
	applications do not		On icon.
	work.
	work.	The handheld is not in an	Return to an area of
	For example, the	The handheld is not in an	Return to an area of
	For example, the	area of wireless	wireless coverage.
	handheld does not	coverage.
	send or receive
	send or receive	The battery is too low.	Charge the handheld.
	messages, the phone	The battery is too low.	Charge the handheld.
	does not work, or the		Refer to the Getting
	browser icon does not		Started and Quick
	appear on the home		Reference Card.
	screen.
	screen.	The SIM card is not	Reinsert the SIM card.
		The SIM card is not	Reinsert the SIM card.
		inserted correctly.	Refer to the Getting
			Refer to the Getting
			Started and Quick
			Reference Card.

		The handheld is not	Verify the registration
		registered with the	status in the Active
		wireless network.	Network field.
			Refer to page 112.

			Register with the network.
			Refer to page 112.

			Contact Nextel Customer
			Care.

		The wireless network is	Contact Nextel Customer
		experiencing difficulties.	Care.

		Your Nextel service plan	Contact Nextel Customer
		does not support the	Care.
		phone or browser.

		Your handheld is in	Set the Phone Only field
		Phone Only mode.	to No.
			Refer to page 66.

BlackBerry Wireless Handheld

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Image 133

Blackberry RAL10IN manual Issue Possible cause Possible solution Some handheld, Applications do not, Work, For example

Contents

User Guide BlackBerry Wireless Handheld from NextelPage Contents Handheld options 104 About Tasks MemoPad Calculator Alarm Games 100 BrickBreaker103 123 Icons 128 Troubleshooting 132 Maintenance 134Status 123 124Page Messages Opening messages Email and PIN messagesOpen a message Open the messages application. The Messages screen appears Sending email and PIN messages BlackBerry Wireless HandheldSend a message or save a draft message Email and PIN messages Messages Select Address screen menu Email item Click Continue Send a message to a contact in your address book Send an email message using a linkOpen the address book application. The Find screen appears Forward a message Reply to a message Edit and resend a message Resend a message Send an address book attachment Managing address book attachments Open email message with address book attachment Open an address book attachment Xls file extension, the following requirements must be met Managing file attachments Open a file attachment Open the table of contents of a file attachment Navigate in spreadsheet format Click Retrieve. The content appearsSet file attachment options Set message options Setting message optionsWith numbers Case Sensitive On your handheld Set the importance level of a message SMS messages Setting SMS message optionsOpening SMS messages Open an SMS message Saving messages Managing messagesDeleting messages Save a message Delete messages prior to a specific date Delete a messageManaging messages Intellisync Help for more information Reconciling email messages File an email message Filing email messages Search for a message or call log Searching the messages applicationClick a folder. a menu appears Click File. The message is filed Managing messages Search screen Specifying search criteria Search BlackBerry Wireless HandheldType text that the handheld should search for in the body Messages or phone call notes Search for a message by sender, recipient, or subject View, edit, or delete a saved search Mark a message as unopened or opened Marking messagesMark messages prior to a specific date as opened Messages screen menu Search Sender item Messages Address book Create a contact Adding contacts Type the appropriate phone number Adding contacts Field Description Title Type a job titleMobile Pager Add contact information from the Messages screen Create a group Add contact information from the Phone screen Managing the address bookAdd contact information from a link Open a contact or group Edit a group Edit a contact Search for a contact in a remote address book Delete a contact or group Set address book options Setting address book optionsResults Delete Deleted Duplicate Once in your address book Names Setting address book options Field Option Default Allow Address book Phone Make a call Making phone callsClick the Phone icon. The Phone screen appears Phone Call a contact that appears on your Phone screen Call a contact using speed dialTo end the call, press and hold the Escape button Making phone calls Active Call screen Call a contact in your address book Call a contact using a linkCall an emergency phone number Answer a call Answering phone calls Adjust the volume Using phone featuresUse the speaker Place a phone call on hold Using phone features You can talk to two contacts at one time using your phoneMute a phone call Alternate between phone calls Dial letters in phone numbers Use other applications during a phone callCall your voice mail Assign a speed dial letter Using speed dialAssign speed dial to a contact in your address book Remove a phone number from the speed dial list Change the contact assigned to a speed dial letter Open a call log Managing call logsManaging call logs Phone Phone call log Create or edit phone call notes Setting call logging Setting phone optionsForward a call log Delete a call log Field Description Default Show Logs Setting call forwardingSet call forwarding profiles Types Enable or disable a call forwarding profile Setting call waitingSet call waiting Click Save. The profile is saved Set general phone options Setting general phone options Set general smart dialing options Setting smart dialing optionsSet corporate smart dialing options Set voice mail options Setting voice mail optionsFollowing field, type corporate smart dialing information Set whether the TTY feature is enabled Setting TTYSet the TTY option Viewing phone and Direct Connect information Reset call timersView phone and Direct Connect information Nextel Direct Connect Making Direct Connect calls About Direct ConnectView your DC# Make an alert Make a Direct Connect or Group Connect call Join a talk groupMaking Direct Connect calls Nextel Direct Connect Answer a Direct Connect or Group Connect call Answering Direct Connect callsAnswer an alert Queue an alert Set Direct Connect options Setting Direct Connect options Browser Configure a browser Configuring a browserAbout the handheld browsers Mode Accepts Field Description Default ContentBrowsing web pages Open a web page by typing a web page address Open a web page from a link Cancel a web page requestNavigate on a web Click OK. The browser requests the web View images on a web Navigate between web pagesRefresh a web Browsing web pages Dialog box displays security setting information View the security settings for a webSave a web page to the Messages screen View the address of a web Using bookmarks Using bookmarksDownload applications Click Download. a dialog box appears Following fields, review or edit the information Create a bookmarkClick Add. The bookmark is saved Edit a bookmark Open a bookmarkClick Accept. The edited bookmark is saved Bookmarks screen Editing a bookmark Delete a bookmark Move a bookmarkCreate a folder for bookmarks Bookmarks screen Creating a folder Rename a folder for bookmarks Move between folders for bookmarks Managing the browserClose a web Hide the browser Clear a browser cache View the browser historyA browser, click the trackwheel. a menu appears Click Close Managing the browser View the browser connection information Setting browser optionsSet browser options Dialog box displays the browser connection information Calendar Change the calendar format Navigating in the calendarCalendar Navigation bar Day format View a specific date View the current dateNavigating in the calendar Week format View the next or previous date Managing appointments and meetings Following fields, type the appointment information Create an appointment or meeting Hour after Calendar Field Description Default EndOccurs Time Zone Reminder 15 Min Create an appointment quickly Open a meeting from the Messages screen Open an appointment or meetingAccept or decline a meeting invitation Click Open. The details of the meeting appear Edit an appointment or meeting Calendar Setting calendar options Setting calendar optionsDelete an appointment or meeting Set calendar options Quick Entry When the calendar is in Day format Initial View Field Description Default EnableOpens Default Reminder Meeting that the handheld notifies you Confirm Other applications Create a task TasksOther applications New screen Edit a task Open a taskChange the status of a task Delete a task MemoPad Field Description Default Sort BySet task options Create a memo Edit a memo Open a memoDelete a memo Set MemoPad options Calculator Field Description Default ConfirmPerform a calculation Convert measurements Set the alarm Alarm Games Turn off the alarmBrickBreaker Start a game Navigate in BrickBreaker You can navigate using the followingSet BrickBreaker options Other applications 102 Status Options About Handheld optionsApplications View handheld information Auto On/Off Enable or disable Auto On/OffSet Auto On/Off options View AutoText entries AutoText Edit an AutoText entry Create an AutoText entry Delete an AutoText entry Browser Set the date and time Date/Time Firewall Reset firewall settingsAccept or deny a connection request Change your default message service Message servicesLocalization Select a display language Turn radio on and off NetworkRegister with the network Profiles OwnerSet owner information Options Profile Notification Enable a notification profileLoud Create a notification profile BlackBerry Wireless Handheld 115Beeps Delete a notification profile Edit a notification profileDownload notification tunes BlackBerry Wireless Handheld 117 Set screen and keyboard settingsScreen/Keyboard Manage a tune Set security options Security Set a password Disable the password Change the password Lock your handheld BlackBerry Wireless Handheld 121Unlock your handheld Perform security self tests View service books Service bookAccept a service book SIM card View status items Status Set Wtls options Set TLS options WAP gateway Weak BlackBerry Wireless Handheld 125 126 Reference Address book IconsMessages Phone BlackBerry Wireless Handheld 129Icons Description Address book attachment Browser Direct ConnectCalendar 130 Other applications BlackBerry Wireless Handheld 131Icons Description Application Icon Description Troubleshooting BlackBerry Wireless Handheld 133 Issue Possible cause Possible solution Some handheldApplications do not Work Maintenance Index 136 IndexUser Guide 137 BlackBerry Wireless Handheld Index 138 139 140 141 142 BlackBerry Wireless Handheld 143 144 BlackBerry Wireless Handheld 145 Index 146