Maintenance | Blackberry RAL10IN guide

9: Reference

Issue	Possible cause	Possible solution
The handheld	A component of your	Verify that the correct
continues to display	handheld applications	handheld applications are
the no applications	did not load correctly.	available in your desktop
loaded icon or the		software.
words “Reload Radio		Reload the handheld
Software” appear on		Reload the handheld
Software” appear on		applications using the
the home screen.		applications using the
the home screen.		Application Loader Tool.
		Application Loader Tool.
		Refer to the BlackBerry
		Desktop Manager Online
		Help for more
		information on viewing
		and updating your
		handheld applications.

New contact can not	You are attempting to	End the call and start a
be added to a three-	add a new contact after	new three-way call.
way call.	one contact has
	disconnected.

	Your Nextel service plan	Contact Nextel Customer
	does not support three-	Care.
	way calls.

Maintenance

	To	Do this
	Maintain battery	Set the Auto On/Off feature. Refer to page 105.
	power
	power	Turn off the radio when you are not in an area of
		Turn off the radio when you are not in an area of
		wireless coverage: Click the Turn Wireless Off icon.

		Limit your use of the backlighting feature.

		Delete the original message when you send a reply.
		Refer to page 12.

		If you want to send a message to multiple people, use
		Add To, Add Cc, or Add Bcc instead of sending the
		message multiple times. Refer to page 9.

		Charge your handheld regularly.

134	User Guide

Image 134

Blackberry RAL10IN manual Maintenance

Contents

BlackBerry Wireless Handheld from Nextel User GuidePage Contents 103 Tasks MemoPad Calculator Alarm Games 100 BrickBreakerHandheld options 104 About Status 123 Icons 128 Troubleshooting 132 Maintenance 134123 124Page Messages Open a message Email and PIN messagesOpening messages Open the messages application. The Messages screen appears Send a message or save a draft message BlackBerry Wireless HandheldSending email and PIN messages Email and PIN messages Click Continue Messages Select Address screen menu Email item Open the address book application. The Find screen appears Send an email message using a linkSend a message to a contact in your address book Reply to a message Forward a message Resend a message Edit and resend a message Managing address book attachments Send an address book attachment Open an address book attachment Open email message with address book attachment Managing file attachments Xls file extension, the following requirements must be met Open the table of contents of a file attachment Open a file attachment Set file attachment options Click Retrieve. The content appearsNavigate in spreadsheet format With numbers Case Sensitive Setting message optionsSet message options On your handheld Set the importance level of a message Opening SMS messages Setting SMS message optionsSMS messages Open an SMS message Deleting messages Managing messagesSaving messages Save a message Managing messages Delete a messageDelete messages prior to a specific date Reconciling email messages Intellisync Help for more information Filing email messages File an email message Click a folder. a menu appears Searching the messages applicationSearch for a message or call log Click File. The message is filed Type text that the handheld should search for in the body Search BlackBerry Wireless HandheldManaging messages Search screen Specifying search criteria Messages or phone call notes View, edit, or delete a saved search Search for a message by sender, recipient, or subject Mark messages prior to a specific date as opened Marking messagesMark a message as unopened or opened Messages screen menu Search Sender item Messages Address book Adding contacts Create a contact Mobile Adding contacts Field Description Title Type a job titleType the appropriate phone number Pager Create a group Add contact information from the Messages screen Add contact information from a link Managing the address bookAdd contact information from the Phone screen Open a contact or group Edit a contact Edit a group Delete a contact or group Search for a contact in a remote address book Results Setting address book optionsSet address book options Delete Deleted Setting address book options Field Option Default Allow Duplicate Once in your address book Names Address book Phone Click the Phone icon. The Phone screen appears Making phone callsMake a call Phone To end the call, press and hold the Escape button Call a contact using speed dialCall a contact that appears on your Phone screen Making phone calls Active Call screen Call an emergency phone number Call a contact using a linkCall a contact in your address book Answering phone calls Answer a call Use the speaker Using phone featuresAdjust the volume Place a phone call on hold Mute a phone call You can talk to two contacts at one time using your phoneUsing phone features Alternate between phone calls Call your voice mail Use other applications during a phone callDial letters in phone numbers Assign speed dial to a contact in your address book Using speed dialAssign a speed dial letter Change the contact assigned to a speed dial letter Remove a phone number from the speed dial list Managing call logs Managing call logsOpen a call log Create or edit phone call notes Phone Phone call log Forward a call log Setting phone optionsSetting call logging Delete a call log Set call forwarding profiles Setting call forwardingField Description Default Show Logs Types Set call waiting Setting call waitingEnable or disable a call forwarding profile Click Save. The profile is saved Setting general phone options Set general phone options Set corporate smart dialing options Setting smart dialing optionsSet general smart dialing options Following field, type corporate smart dialing information Setting voice mail optionsSet voice mail options Set the TTY option Setting TTYSet whether the TTY feature is enabled View phone and Direct Connect information Reset call timersViewing phone and Direct Connect information Nextel Direct Connect View your DC# About Direct ConnectMaking Direct Connect calls Make an alert Making Direct Connect calls Join a talk groupMake a Direct Connect or Group Connect call Nextel Direct Connect Answer an alert Answering Direct Connect callsAnswer a Direct Connect or Group Connect call Queue an alert Setting Direct Connect options Set Direct Connect options Browser About the handheld browsers Configuring a browserConfigure a browser Browsing web pages Field Description Default ContentMode Accepts Open a web page by typing a web page address Navigate on a web Cancel a web page requestOpen a web page from a link Click OK. The browser requests the web Refresh a web Navigate between web pagesView images on a web Browsing web pages Save a web page to the Messages screen View the security settings for a webDialog box displays security setting information View the address of a web Download applications Using bookmarksUsing bookmarks Click Download. a dialog box appears Click Add. The bookmark is saved Create a bookmarkFollowing fields, review or edit the information Click Accept. The edited bookmark is saved Open a bookmarkEdit a bookmark Bookmarks screen Editing a bookmark Create a folder for bookmarks Move a bookmarkDelete a bookmark Rename a folder for bookmarks Bookmarks screen Creating a folder Close a web Managing the browserMove between folders for bookmarks Hide the browser A browser, click the trackwheel. a menu appears Click Close View the browser historyClear a browser cache Managing the browser Set browser options Setting browser optionsView the browser connection information Dialog box displays the browser connection information Calendar Calendar Navigating in the calendarChange the calendar format Navigation bar Day format Navigating in the calendar Week format View the current dateView a specific date Managing appointments and meetings View the next or previous date Create an appointment or meeting Following fields, type the appointment information Occurs Time Zone Reminder Calendar Field Description Default EndHour after 15 Min Create an appointment quickly Accept or decline a meeting invitation Open an appointment or meetingOpen a meeting from the Messages screen Edit an appointment or meeting Click Open. The details of the meeting appear Calendar Delete an appointment or meeting Setting calendar optionsSetting calendar options Set calendar options Opens Default Field Description Default EnableQuick Entry When the calendar is in Day format Initial View Reminder Meeting that the handheld notifies you Confirm Other applications Other applications TasksCreate a task New screen Change the status of a task Open a taskEdit a task Delete a task Set task options Field Description Default Sort ByMemoPad Create a memo Delete a memo Open a memoEdit a memo Set MemoPad options Perform a calculation Field Description Default ConfirmCalculator Convert measurements Alarm Set the alarm BrickBreaker Turn off the alarmGames Start a game Set BrickBreaker options You can navigate using the followingNavigate in BrickBreaker Other applications 102 Options Status Applications Handheld optionsAbout View handheld information Set Auto On/Off options Enable or disable Auto On/OffAuto On/Off AutoText View AutoText entries Create an AutoText entry Edit an AutoText entry Browser Delete an AutoText entry Date/Time Set the date and time Accept or deny a connection request Reset firewall settingsFirewall Localization Message servicesChange your default message service Select a display language Register with the network NetworkTurn radio on and off Set owner information OwnerProfiles Loud Enable a notification profileOptions Profile Notification Beeps BlackBerry Wireless Handheld 115Create a notification profile Download notification tunes Edit a notification profileDelete a notification profile Screen/Keyboard Set screen and keyboard settingsBlackBerry Wireless Handheld 117 Manage a tune Security Set security options Set a password Change the password Disable the password Unlock your handheld BlackBerry Wireless Handheld 121Lock your handheld Perform security self tests Accept a service book Service bookView service books SIM card Status View status items Set TLS options Set Wtls options BlackBerry Wireless Handheld 125 WAP gateway Weak 126 Reference Messages IconsAddress book Icons Description Address book attachment BlackBerry Wireless Handheld 129Phone Calendar Direct ConnectBrowser 130 Icons Description BlackBerry Wireless Handheld 131Other applications Application Icon Description Troubleshooting Applications do not Issue Possible cause Possible solution Some handheldBlackBerry Wireless Handheld 133 Work Maintenance Index User Guide Index136 BlackBerry Wireless Handheld Index 137 138 139 140 141 142 BlackBerry Wireless Handheld 143 144 BlackBerry Wireless Handheld 145 Index 146