Blackberry RAL10IN manual Reconciling email messages, Intellisync Help for more information

1: Messages

Empty the deleted messages folder on your computer from your handheld

Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:

•Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 19 for more information.

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Message List Options screen appears.

4.Click the trackwheel. A menu appears.

5.Click Purge Deleted Items. A dialog box appears.

6.Click Yes. The Deleted Items folder on your computer is emptied.

Reconciling email messages

When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options.

Note: If you use Lotus Notes, the opened and unopened status of messages is not reconciled between your computer and your handheld.

If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:

Intellisync Help for more information.

Note: If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually by connecting your handheld to the computer and using the desktop software, even if you have enabled wireless email reconciliation. Refer to the Desktop Software Intellisync Help for more information.

24 User Guide