Problem solving
Display | Cause | Solution |
|
| 1. Check that the sensor is firmly attached to the vertical section of |
| outlet temperature sensor on hot | the hot water pipe (see Fig. 70, page 55). |
| water pipe. | 2. Check red wire connections at outlet temperature sensor. |
| Temperature > 185°F | Clean terminals with an eraser. If badly corroded, replace sensor |
|
| and wire harness. Check sensor resistance (see Fig. 60, page |
|
| 46. |
3.Clean inlet filter screen per chapter 6.2, page 32 and clear any debris out of shower heads, faucet aerators and whole house filters.
4.In areas where water has a high mineral content, periodic descaling may be necessary. See chapter 6.3, page 32 for directions.
Cold water temperature | sensor | 1. Check connector on wires coming from top of watervalve for a | |
fault. |
| secure connection. See Fig. 64, page 49. | |
|
| 2. | Sensor may trip if water temperature drops below freezing to |
|
| protect heater from freezing conditions Any damage due to | |
|
| freezing conditions is not covered under warranty. | |
|
|
| |
Backflow temperature sensor over | 1. | Check combustion air and backflow vent piping for blockage. | |
309°F. |
| 2. | Check if secondary fan connections are disconnected. |
The appliance will close the burner | 3. | Check venting specifications are met. Long vent lengths, | |
and lock. |
| venting with more than three elbows, blocked vent or combination | |
|
| venting may cause this failure. | |
|
| 4. | Check sensor resistance (see Fig. 62, page 47). |
|
|
| |
Overheat sensor (ECO) | open | 1. Disconnect power supply cord and check wire connections on | |
circuit (should reset when cooler | overheat sensor (top right of heat exchanger) and the two | ||
temperatures are detected). |
| connectors on the control board. See Fig. 64, page 49. | |
|
| 2. | Check white wire connections at overheat sensor. Clean |
|
| terminals with an eraser. If badly corroded, replace sensor and | |
|
| wire harness. | |
|
| 3. | Check venting specifications are met. Long vent lengths, |
|
| venting with more than three elbows, blocked vent or combination | |
|
| venting may cause this failure. | |
|
| 4. | Clean inlet filter screen and clear any debris out of shower |
|
| heads, faucet aerators and whole house filters. | |
|
| 5. | In areas where water has a high mineral content, periodic |
|
| descaling may necessary, see chapter 6.3. | |
|
| 6. | Unplug power supply cord to the water heater. Open a hot |
|
| water tap for several minutes to allow cold water to pass through | |
|
| heat exchanger. Close hot water tap and disconnect lead wires to | |
|
| overheat sensor. Using a multimeter, check continuity through | |
|
| overheat sensor contacts. Replace sensor if open. |
Table 20
* By installer or service technician only.
6 720 608 542 | 43 |