![Appendix](/images/new-backgrounds/191748/191748245x1.webp)
| VIP X1 Installation and Operating Manual | EN 123 | |
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| Appendix | 8 |
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Troubleshooting
If you are unable to resolve a malfunction, please contact your supplier or sys- tems integrator, or go directly to Bosch Security Systems Customer Service.
The version numbers of the internal processors can be viewed on a special page. Make a note of this information before contacting Customer Service.
–In the address bar of your browser, enter /version.htm after the IP address of the unit (for example 192.168.0.30/version.htm).
–Write down the information or print out the page.
The following tables are intended to help you identify the causes of malfunctions and correct them where possible.
Bosch Security Systems | Appendix |