Troubleshooting

Error messages (continued)

Error message

Cause

Action

Tray 2 Error

The optional lower tray is not

Re-install the optional lower tray.

 

installed correctly.

 

 

 

 

Unusable Device

An incompatible or defective device

Remove the USB flash memory drive from the USB

 

has been connected to the USB

Direct Interface.

 

direct interface.

 

 

 

 

Maintenance messages

For the maintenance messages, see Routine Maintenance on page 89.

Call service messages

Call service message

Action

6

Print Unable ##

Turn off the machine. Wait a few seconds, then turn it on again. If this does not clear

 

 

the error, call your dealer or a Brother Customer Service.

 

 

 

 

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