Troubleshooting

Examples of poor print quality

Recommendation

 

Poor fixing

 

Make sure that the media type setting in the driver matches the type of paper

 

 

 

you are using. (See Type and size of paper on page 2.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Make sure that the two gray levers inside the back cover are in the up position.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Choose Improve Toner Fixing mode in the printer driver. See

 

 

 

 

 

 

Improve Print Output in Improve Print Output on page 40 (For Windows®

 

 

 

printer driver), Advanced options on page 45 (For Windows® BR-Script

 

 

 

printer driver) or Print Settings on page 54 (For Macintosh printer driver).

 

 

 

If this selection does not provide enough improvement, change the printer

 

 

 

driver setting in Media Type to a thick setting.

 

Curled or wavy

 

Choose Reduce Paper Curl mode in the printer driver when you do not use

 

 

 

our recommended paper. See Improve Print Output in Improve Print Output

 

 

 

on page 40 (For Windows® printer driver), Advanced options on page 45 (For

 

 

 

Windows® BR-Script printer driver) or Print Settings on page 54 (For

6

 

 

Macintosh printer driver).

 

 

 

If you do not use the machine often, the paper may have been in the paper

 

 

 

tray too long. Turn over the stack of paper in the paper tray. Also, fan the

 

 

 

paper stack and then rotate the paper 180° in the paper tray.

 

 

 

Store the paper where it will not be exposed to high temperatures and high

 

 

 

humidity.

 

 

 

Open the back cover (back output tray) to let the printed paper out on the back

 

 

 

out put tray.

 

Envelope creases

 

Make sure that the envelope levers inside the back cover are pulled down to

 

 

 

the envelope position when you print to the envelope.

 

ABCDEFG

EFGHIJKLMN

 

 

If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.

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