Troubleshooting

Jam MP Tray (paper jam in the MP tray)

Jam MP Tray

If a paper jam occurs inside the MP tray, follow these steps: a Remove the paper from the MP tray.

b Remove any jammed paper from in and around the MP Tray. c Fan the paper stack, and then put it back in the MP tray.

d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray.

e Press Go to resume printing.

Jam Tray 1 / Jam Tray 2 (Paper jam inside the paper tray)

Note

The LCD names for the paper trays are as follows.

Standard paper tray: Tray1

Optional lower tray: Tray2

Jam Tray 1

Jam Tray 2

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