Troubleshooting

Examples of poor print quality

Recommendation

White streaks or bands down the

Wipe the scanner windows with a dry lint-free soft cloth. (See Cleaning the

page

 

 

 

 

 

inside of the machine on page 117.)

 

 

 

 

 

 

 

 

 

Clean the drum unit. (See Cleaning the drum unit on page 125.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Identify the missing color and put in a new toner cartridge. (See Replacing the

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

 

 

 

 

toner cartridges on page 97.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To identify the color of the toner cartridge, visit us at

 

 

 

 

 

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 

 

 

 

 

 

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

6

Colored streaks or bands down the

Clean all four corona wires (one for each color) inside the drum unit by sliding

page

 

 

the green tab. (See Cleaning the corona wires on page 121.)

 

 

 

 

 

 

Make sure the corona wire green tabs are at their home positions (a).

 

 

 

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Replace the toner cartridge that matches the color of the streak or band. (See

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Replacing the toner cartridges on page 97.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

To identify the color of the toner cartridge, visit us at

 

 

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

Put in a new drum unit. (See Replacing the drum unit on page 102.)

Colored lines across the page

If colored lines appear at 30 mm (1.2 in.) intervals, replace the toner cartridge

 

 

 

 

 

 

 

 

 

 

 

that matches the color of the line. (See Replacing the toner cartridges

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

on page 97.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQR

STUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

To identify the color of the toner cartridge, visit us at

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 

 

 

 

 

 

 

 

 

 

 

If colored lines appear at 94 mm (3.7 in.) intervals, put in a new drum unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(See Replacing the drum unit on pages 102.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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