Troubleshooting
Other problems
For Macintosh with USB
Problem | Recommendation |
| |
The machine does not appear | Make sure the machine is powered on and that there are no error messages on |
| |
in Printer Setup Utility (Mac |
| the LCD. |
|
OS X 10.4.11) or Print & Fax in | Make sure that the USB interface cable is connected directly to the Macintosh |
| |
System Preferences (Mac |
| and that it is connected to the USB port of the machine. |
|
OS X 10.5.x and 10.6.x). |
|
| |
Make sure the printer driver is installed correctly. |
| ||
|
| ||
|
|
|
|
Unable to print from the | Make sure that the supplied Macintosh printer driver is installed in the Hard Disk |
| |
application. |
| and that it is chosen with Printer Setup Utility (Mac OS X 10.4.11) or Print & | 6 |
|
| Fax in System Preferences (Mac OS X 10.5.x and 10.6.x). | |
|
|
| |
|
|
|
|
Problem |
| Recommendation |
|
The print speed slows down. |
| Add optional memory. (See Installing extra memory on page 87.) |
|
|
|
|
|
The machine cannot print EPS |
| You need the following settings to print EPS data: |
|
data that includes binary. |
| a For Windows® 7 and Windows Server® 2008 R2: Click the Start button and |
|
|
|
| |
|
| Devices and Printers. |
|
|
| For Windows Vista®: Click Start button, Control Panel, |
|
|
| Hardware and Sound, and then Printers. |
|
|
| For Windows® XP and Windows Server® 2003/2008: Click Start button, |
|
|
| and select Printers and Faxes. |
|
|
| For Windows® 2000: Click Start button, and select Settings and then |
|
|
| Printers. |
|
|
| b For Windows® 7 and Windows Server® 2008 R2: |
|
|
|
| |
|
|
| |
|
| For Windows® 2000, Windows® XP, Windows Vista® and |
|
|
| Windows Server® 2003/2008: |
|
|
| Brother |
|
|
| Properties. |
|
|
| c From the Device Settings tab, choose TBCP (Tagged binary |
|
|
| communication protocol) in Output Protocol. |
|
|
|
|
|
167