Troubleshooting

Jam Duplex (paper jam underneath the standard paper tray (tray 1) or in the fuser unit)

Jam Duplex

If a paper jam occurs inside the duplex unit, follow these steps: a Leave the machine turned on for 10 minutes to cool down.

b Pull the paper tray completely out of the machine and check inside the machine.

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WARNING

DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand.

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