Troubleshooting
Examples of poor print quality | Recommendation | ||||||||
Color misregistration | Make sure that the machine is on a solid level surface. | ||||||||
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| Perform the auto color registration using the control panel (see Auto |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Registration on page 83) or perform the manual color registration using the | ||||
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| control panel (see Manual Registration on page 84). |
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| Put in a new drum unit. (See Replacing the drum unit on page 102.) |
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| Put in a new belt unit. (See Replacing the belt unit on page 106.) |
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Uneven density appears | Perform the calibration. (See Color Calibration on page 83.) |
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periodically across the page | Identify the color that is uneven and put in a new toner cartridge for that color. |
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| (See Replacing the toner cartridges on page 97.) |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | To identify the color of the toner cartridge, visit us at |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting tips. | |
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| Put in a new drum unit. (See Replacing the drum unit on page 102.) |
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Missing image at thin line | Make sure toner save mode is off in the control panel or the printer driver. | ||||
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| Change the print resolution. |
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| If you use a Windows printer driver, choose Improve pattern printing or |
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| Improve Thin Line in Print Setting of Basic tab. (See Settings Dialog |
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| on page 32.) |
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Wrinkle | Change to the recommended type of paper. (See Recommended paper and | ||||
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| print media on page 2.) |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that the back cover is closed properly. | |||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||
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| Make sure that the two gray levers inside the back cover are in the up position. |
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| Make sure that the media type setting in the driver matches the type of paper |
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| you are using. (See Type and size of paper on page 2.) |
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Offset image | Make sure that the media type setting in the driver matches the type of paper | |
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| you are using. (See Type and size of paper on page 2.) |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that the two gray levers inside the back cover are in the up position. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Check the machine’s environment. Conditions such as low humidity and low |
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| temperatures may cause this print quality problem. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Put in a new drum unit. (See Replacing the drum unit on page 102.) |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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