skipped.

————————————————————————————————————————————————————

Symptom

Probable Cause

Remedy

Reference

 

 

 

 

 

 

 

The upper thread was not

Correct the upper threading.

page 29

 

 

threaded correctly.

 

 

 

 

 

 

 

 

 

 

 

The combination of fabric, thread

Select a thread and needle that are

 

 

 

appropriate for the type of fabric

page 39

 

 

and needle is not correct.

 

Stitches are

being sewn.

 

 

 

 

 

 

 

 

 

skipped.

The needle is bent or blunt.

Replace the needle.

page 40

 

 

 

 

 

 

 

 

 

The needle is incorrectly installed.

Correctly install the needle.

page 40

 

 

 

 

 

 

 

Dust has accumulated under the

Remove the needle plate cover and

page 180

 

 

needle plate or in the bobbin case.

clean the race.

 

 

 

 

 

 

 

 

 

 

Dust has accumulated in the feed

Clean the race.

page 180

 

 

dogs or in the bobbin case.

 

 

 

 

 

 

 

 

 

 

 

The upper thread was not

Correct the upper threading.

page 29

 

 

threaded correctly.

 

 

 

 

 

A high-pitched

 

 

 

 

The bobbin case is scratched, or

Replace the bobbin case. Contact

 

 

noise is made

 

 

your retailer or the nearest authorized

 

while sewing.

has a burr on it.

 

service center.

 

 

 

 

 

 

 

 

 

 

 

 

 

Incorrect bobbins will not work

 

 

 

A bobbin designed specifically for

properly. Only use a bobbin

page 23

 

 

this machine is not used.

designed specifically for this

 

 

 

 

 

 

machine.

 

 

 

 

 

 

 

The thread does

The needle has not been raised to

Press the “Needle Position” button.

page 32

5

not pass through

the correct position.

 

 

 

 

 

the eye of the

 

 

 

 

The needle is incorrectly installed.

Correctly install the needle.

page 40

 

needle.

 

 

 

 

 

 

 

The presser foot that is used is not

Attach the presser foot that is

 

 

 

appropriate for the type of stitch

appropriate for the type of stitch that

page 68

 

 

that you wish to sew.

you wish to sew.

 

 

The stitch is not

 

 

 

 

The thread tension is incorrect.

Adjust the tension of the upper

page 57

 

sewn correctly.

thread.

 

 

 

 

 

 

 

 

 

 

The thread is tangled, for example,

Remove the tangle thread. If the

 

 

 

thread is tangled in the bobbin case,

page 180

 

 

in the bobbin case.

 

 

clean the race.

 

 

 

 

 

 

 

 

 

 

 

 

The feed dogs are lowered.

Slide the drop feed lever to the right

page 108

 

 

(as seen from the rear of machine).

 

 

 

 

 

 

 

 

 

 

 

The stitch is too short.

Lengthen the stitch length.

page 57

 

 

 

 

 

 

The fabric does

The presser foot that is used is not

Attach the presser foot that is

 

 

not feed.

appropriate for the type of stitch

appropriate for the type of stitch that

page 68

 

 

that you wish to sew.

you wish to sew.

 

 

 

 

 

 

 

 

The thread is tangled, for example,

Remove the tangled thread. If the

 

 

 

thread is tangled in the bobbin case,

page 180

 

 

in the bobbin case.

 

 

clean the race.

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting 185

Page 187
Image 187
Brother CPS5XVY operation manual Troubleshooting, skipped