Network difficulties

Difficulties

Suggestions

Cannot print over a wired Network.

If you are having Network problems see the Network User's Guide for more

 

information.

 

Make sure your machine is powered on and is on-line and in the Ready mode.

 

Print the Network Configuration list to see your current Network settings. (See

 

Network Configuration List in Chapter 1 of the Advanced User's Guide.)

 

Reconnect the LAN cable to the hub to verify that the cable and network

 

connections are good. If possible, try connecting the machine to a different port

 

on your hub using a different cable. You can check the current wired network

 

status from the Network control panel menu.

 

 

The network scanning feature

(Windows®)

does not work.

It is necessary to set the third-party Security/Firewall Software to allow Network

 

scanning. To add port 54925 for Network scanning, enter the information below:

 

In Name: Enter any description, for example Brother NetScan.

 

In Port number: Enter 54925.

 

In Protocol: UDP is selected.

 

Please refer to the instruction manual that came with your third-party

 

Security/Firewall Software or contact the software manufacturer.

 

For more details, you can read FAQs and troubleshooting suggestions at

 

http://solutions.brother.com/.

 

(Macintosh)

 

Re-select your machine in the Device Selector application located in

 

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the

 

model list in ControlCenter2.

Your computer cannot find your

(Windows®) The firewall setting on your PC may be rejecting the necessary

machine.

network connection. (For details, see the instructions above.)

 

(Macintosh) Re-select your machine in the Device Selector application located

 

in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from

 

the Model pop-up menu of ControlCenter2.

 

 

Other

Difficulties

Suggestions

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

may have triggered the machine’s internal safety mechanisms. Turn the machine

 

off and unplug the power cord. Wait for ten minutes, then plug in the power cord

 

and turn the machine on.

 

If the problem is not solved, turn off the machine. Plug the power cord into a

 

different known working outlet and turn on the machine.

 

 

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