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| Troubleshooting |
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Examples of poor print | Recommendation |
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Uneven density appears | Perform the calibration. (See Calibration on page 77.) |
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periodically across the page | Adjust the contrast or brightness when you are in copy mode. (See |
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| Adjusting Contrast, Colour and Brightness in Chapter 3 of the |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Advanced User's Guide.) |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Identify the colour that is uneven and put in a new toner cartridge for |
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| that colour. (See Replacing a Toner cartridge on page 35.) |
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| To identify the colour of the toner cartridge, visit us at |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting |
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| Put in a new drum unit. (See Replacing the drum unit on page 42.) |
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Thin lines do not print | Make sure Toner Save mode is off in the control panel of the machine |
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| or the printer driver. |
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| Change the print resolution. |
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| If you use a Windows® printer driver, choose |
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| Improve Pattern Printing or Improve Thin Line in Settings from |
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| the Basic tab. (See Settings Dialog in the Software User's Guide.) |
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Wrinkle | Change to the recommended type of paper. |
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| Make sure that the back cover is closed properly. | B |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that the two grey levers inside the back cover are in the up | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Make sure that the media type settings in the printer driver and in the |
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| machine’s Paper Type menu matches the type of paper you are |
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| using. (See Acceptable paper and other print media on page 20 and |
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| Basic tab in the Software User's Guide.) |
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Offset image | Make sure that the media type settings in the printer driver and in the | |
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| machine's Paper Type menu matches the type of paper you are |
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| using. (See Acceptable paper and other print media on page 20 and |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Basic tab in the Software User's Guide.) |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
Make sure that the two grey levers inside the back cover are in the up position.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Check the machine’s environment. Conditions such as low humidity ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
and low temperatures may cause this print quality problem. (See Choosing a location in the Safety and Legal Booklet.)
Put in a new drum unit. (See Replacing the drum unit on page 42.)
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