Troubleshooting

 

 

 

Error Message

Cause

Action

Size mismatch

The paper in the tray is not the

Load the correct size of paper in the tray and

 

correct size.

set the “Paper Size” (Menu, 1, 1, 2). (See

 

 

Paper Size on page 18.)

 

 

 

Small paper

The paper size specified in the

Open the back cover to let the printed paper

 

printer driver is too small for the

out on the back output tray and then press

 

machine to deliver it to the

Mono Start or Colour Start.

 

Face-down output tray.

 

 

 

 

Toner Error

One or more toner cartridges are

Pull out the drum unit. Take out all the toner

 

not installed correctly.

cartridges, and then put them back into the

 

 

drum unit.

 

 

 

Toner Low

The toner cartridge is near the

Buy a new toner cartridge for the colour that

 

end of its life.

is indicated on the LCD before you get a

 

 

Replace Toner message.

 

 

 

WT Box End Soon

The waste toner box is near the

Buy a new waste toner box before you get a

 

end of its life.

Replace WT Box message.

 

 

 

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