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| Troubleshooting |
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Examples of poor print | Recommendation | |
quality |
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Completely blank or some | Put in a new toner cartridge. (See Replacing a Toner cartridge | |
colours are missing | on page 35.) | |
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| To identify the colour of the toner cartridge, visit us at |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | http://solutions.brother.com/ to view our FAQs and troubleshooting |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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Put in a new drum unit. (See Replacing the drum unit on page 42.)
Coloured spots at 94 mm | If the problem is not solved after printing, the drum may have foreign | |||
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| material, such as glue from a label, stuck on the drum surface. Clean |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | the drum unit. (See Cleaning the drum unit on page 70.) | |
94 mm | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Put in a new drum unit. (See Replacing the drum unit on page 42.) | |||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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94 mm
Coloured spots at 30 mm | Identify the colour causing the problem and put in a new toner | B | |
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| cartridge. (See Replacing a Toner cartridge on page 35.) | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | To identify the colour of the toner cartridge, visit us at |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | http://solutions.brother.com/ to view our FAQs and troubleshooting |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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30 mm |
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30 mm
Toner scatter or toner stain | Check the machine's environment. Conditions such as high humidity | ||||
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| and high temperatures may cause this print quality problem. (See |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Choosing a location in the Safety and Legal Booklet.) | |||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Identify the colour causing the problem and put in a new toner | |||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||
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| cartridge. (See Replacing a Toner cartridge on page 35.) |
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| To identify the colour of the toner cartridge, visit us at |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting |
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| tips. |
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| If the problem continues, put in a new drum unit. (See Replacing the |
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