Error Message

Cause

Action

Registration

Registration failed.

Press Mono Start or Colour Start and try

 

 

again.

 

 

Do one of the following:

 

 

Turn off the machine’s power switch.

 

 

Wait a few seconds, then turn it on again.

 

 

Try Manual Registration, Menu, 3, 8.

 

 

(See Manual Registration on page 78.)

 

 

Put in a new belt unit. (See Replacing the

 

 

belt unit on page 48.)

 

 

If the problem continues, call your

 

 

Brother dealer.

 

 

 

Replace Parts

It is time to replace the belt unit.

Replace the belt unit. (See Replacing the

Belt Unit

 

belt unit on page 48.)

 

 

 

Replace Parts

It is time to replace the drum unit.

Replace the drum unit.

Drum

 

(See Replacing the drum unit on page 42.)

 

 

 

 

 

 

The drum unit counter was not

Reset the drum unit counter.

 

reset when a new drum was

(See Resetting the drum counter

 

installed.

 

on page 47.)

 

 

 

 

 

Replace Parts

It is time to replace the fuser unit.

Call your Brother dealer or a Brother

Fuser Unit

 

Authorized Service Center to replace the

 

 

fuser unit.

 

 

 

Replace Parts

It is time to replace the paper

Call your Brother dealer or a Brother

PF Kit 1

feeding kit.

Authorized Service Center to replace the

PF Kit 2

 

PF Kit.

 

 

PF Kit MP

 

 

 

 

 

Replace Toner

The toner cartridge is at the end

Replace the toner cartridge for the colour

 

of its life.

indicated on the LCD. (See Replacing a

 

 

Toner cartridge on page 35.)

 

 

 

Replace WT Box

It is time to replace the waste

Replace the waste toner box. (See

 

toner box.

Replacing the waste toner box on page 53.)

 

 

 

Scan Unable XX

The machine has a mechanical

Turn the power switch off and then turn it

(XX = Error Code)

problem.

on again.

 

If the problem continues, call your

 

 

 

 

Brother dealer.

 

 

 

Short paper

The length of the paper in the tray

Open the back cover to let the printed paper

 

is too short for the machine to

out on the back output tray. Remove the

 

deliver it to the Face-down output

printed pages and then press Mono Start or

 

tray.

Colour Start.

Size Error DX

The paper size defined in the

Press Mono Start or Colour Start. Choose

 

printer driver is not usable for the

a paper size which is supported by the

 

automatic duplex printing.

duplex tray. (See Type and size of paper

 

 

on page 20.)

 

 

 

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