Examples of poor print

Recommendation

quality

 

 

 

 

 

 

 

White streaks or bands down

Wipe the laser scanner windows with a dry lint-free soft cloth. (See

the page

 

 

 

 

 

 

Cleaning the laser scanner windows on page 62.)

 

 

 

 

 

 

 

 

 

 

 

Clean the drum unit. (See Cleaning the drum unit on page 70.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Identify the missing colour and put in a new toner cartridge. (See

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

 

 

 

 

 

 

Replacing a Toner cartridge on page 35.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To identify the colour of the toner cartridge, visit us at

 

 

 

 

 

 

 

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting

 

 

 

 

 

 

 

 

 

 

 

tips.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

Coloured streaks or bands

Clean all four corona wires (one for each colour) inside the drum unit

down the page

 

by sliding the green tab. (See Cleaning the corona wires on page 66.)

 

 

 

 

 

 

Make sure the corona wire green tabs are at their home positions (a).

 

 

 

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Clean the scanner glass and scanner glass strip. (See Cleaning the

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

scanner glass on page 61.)

Replace the toner cartridge that matches the colour of the streak or band. (See Replacing a Toner cartridge on page 35.)

To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

Put in a new drum unit. (See Replacing the drum unit on page 42.)

Coloured lines across the page

If coloured lines appear at 30 mm intervals, replace the toner

 

 

 

 

 

 

 

cartridge that matches the colour of the line. (See Replacing a Toner

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

To identify the colour of the toner cartridge, visit us at

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

cartridge on page 35.)

 

 

 

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting

 

 

 

 

 

 

 

tips.

If coloured lines appear at 94 mm intervals, put in a new drum unit. (See Replacing the drum unit on page 42.)

White spots or hollow print

Make sure that the media type settings in the printer driver and in the

 

 

 

machine's Paper Type menu matches the type of paper you are

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

using. (See Acceptable paper and other print media on page 20 and

 

Basic tab in the Software User's Guide.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

Check the machine’s environment. Conditions such as high humidity can cause white spots or hollow print. (See To use the product safety in the Safety and Legal Booklet.)

102