For Australia Only:
Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Service & Support > Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
Support – For technical support for your Brother Product other than what you can resolve through the User’s Guide, please visit our website or our solutions website for FAQs/Troubleshooting, Drivers & Software, or contact the Product Support Centre for any technical or customer care/support enquiry.
Product Support Centre: Australia |
|
Brother International (Aust) Pty Ltd |
|
Phone: | 02 8875 6000 |
Fax: | 02 9870 7223 |
Email: | Please visit |
| www.brother.com.au/ServiceSupport/EmailSupport.aspx and submit |
| a email enquiry. |
Web Site: | |
Solutions Site: |
Our Technical Support Consultants are available 5 days a week by phone during the hours of 8.30am to 5.00pm Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the following methods.
Phone: |
|
Premium End User Assistance | 0900 552 152 |
Auto Attendant Self Help | 0800 652 152 |
Brother Recycle Assistance | 0800 632 467 |
Fax Assistance | 0800 837 822 |
Email Assistance | Please visit www.brother.co.nz and submit a helpdesk enquiry from |
| Online Help |
Web Assistance | Please visit www.brother.co.nz under Online Help for Frequently |
| Asked Questions, Driver downloads, Warranty information and |
| Service Centres |
Our Technical Support Consultants are available 7 days a week by phone during the hours of 8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz under Online Help.