Troubleshooting
The Brother machine is not found on the network during the
Question | Interface | Solution |
Are there any obstructions | wireless | Move your Brother machine to an |
(walls or furniture, for |
| WLAN access point/router. |
example) between your |
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machine and the WLAN |
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access point/router? |
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Is there a wireless | wireless | Move all devices away from the Brother machine or WLAN access |
computer, Bluetooth |
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supported device, |
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microwave oven or digital |
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cordless phone near the |
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Brother machine or the |
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WLAN access point/router? |
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The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation.
Question | Interface |
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Are you using security | wired/ |
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software? | wireless |
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Is your Brother machine | wired/ |
| Confirming the IP address and the Subnet Mask. |
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assigned with an available | wireless |
| Verify that both the IP addresses and Subnet Masks of your computer | 9 | ||
IP address? |
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| and the Brother machine are correct and located on the same network. |
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| For more information on how to verify the IP address and the Subnet |
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| Mask, ask the network administrator or visit the Brother Solutions Center |
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| (Windows®) |
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| Confirming the IP address and the Subnet Mask using the Network |
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| Connection Repair Tool. |
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| Use the Network Connection Repair Tool to fix the Brother machine's |
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| network settings. It will assign the correct IP address and Subnet Mask. |
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| To use the Network Connection Repair Tool follow the steps below: |
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| NOTE |
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| • (Windows® XP/Windows Vista®/Windows® 7) Login to the network with |
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| Administrator privileges. |
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| • Make sure that the Brother machine is turned on and is |
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