Troubleshooting

I want to check my network devices are working properly. (continued)

Question

Interface

Solution

 

How can I check the link

wired/

Print the Network Configuration Report and check that

 

status of my Brother

wireless

Ethernet Link Status or Wireless Link Status is showing Link OK.

 

machine?

 

If the Link Status shows Link DOWN or Failed To Associate, start again

 

 

 

 

 

 

from Make sure that the following items are configured before reading this

 

 

 

chapter. on page 75.

 

 

 

 

 

Can you “ping” the Brother

wired/

Ping the Brother machine from your computer by entering the IP address or

 

machine from your

wireless

the node name at the Windows® command prompt:

 

computer?

 

ping <ipaddress> or <nodename>.

 

 

 

Successful i Your Brother machine is working correctly and connected

 

 

 

to the same network as your computer.

 

 

 

Unsuccessful i Your Brother machine is not connected to the same

 

 

 

network as your computer.

 

 

 

(Windows®)

 

 

 

Ask the network administrator and use the Network Connection Repair

 

 

 

Tool to fix the IP address and the subnet mask automatically. For the

 

 

 

detail of the Network Connection Repair Tool, see (Windows®)

 

 

 

Confirming the IP address and the Subnet Mask using the Network

 

 

 

Connection Repair Tool. on page 77.

9

 

 

(Macintosh)

 

 

Confirm the IP address and the Subnet Mask are set correctly. See

 

 

 

Confirming the IP address and the Subnet Mask. on page 77.

 

 

 

 

 

Is the Brother machine

wireless

Print the WLAN Report to confirm the state of a wireless connection. (For

 

connected to the wireless

 

how to print, see Printing the WLAN Report on page 40.)

 

network?

 

If the printed WLAN report shows the connection failed, check the error code

 

 

 

 

 

 

on the printed report.

 

 

 

See Quick Setup Guide: Troubleshooting

 

 

 

 

 

I have checked and tried all

wireless

See the instructions supplied with your WLAN access point/router to find the

 

of the above, however, I'm

 

SSID and the Network Key information and set them correctly. For details of

 

still having problems. Is

 

the SSID and the Network Key, see Are your security settings

 

there anything else I can

 

(SSID/Network Key) correct? on page 76.

 

do?

 

 

 

 

 

 

 

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