DIFFICULTY

 

SUGGESTIONS

 

Handling Incoming Calls

 

 

 

 

 

Double-ring in FAX/

 

The FAX/MFC knows the incoming call is not a fax,

TEL mode.

 

so it is signaling you to answer the telephone call.

 

 

Pick up the FAX/MFC handset or answer from an

 

 

extension phone and then press your FAX/MFC’s

 

 

Telephone Answer Code (default setting is #51).

 

 

 

 

 

I have difficulty

 

If you answered at the FAX/MFC, press Fax Start

transferring a fax call to

 

and hang up immediately. If you answered at an

the FAX/MFC.

 

extension phone, press your FAX/MFC’s Remote

 

 

Activation Code (default setting is

 

51). When

 

 

 

 

 

 

 

 

 

 

 

 

 

your FAX/MFC answers, hang up.

 

 

 

 

 

The Caller ID does not

 

The Caller ID signal is sent ten seconds after the Call

display after the Call

 

Waiting Signal and speaking may interfer with it. When

Waiting Signal.

 

you hear the Caller Waiting signal, ask the other party to

 

 

hold while you catch the other call. Then stop speaking

 

 

until you see the Caller ID on the LCD.

 

 

 

 

 

I have difficulty with

 

If you have Call Waiting, RingMaster, Voice Mail,

custom features on a

 

an answering machine, alarm system or any other

single line.

 

custom feature on a single phone line with your fax

 

 

machine, it may create a problem sending or

 

 

receiving fax data.

 

 

For Example:

 

 

Your Brother machine handles the Caller ID and

 

 

Call Waiting/Caller ID subscriber services.

 

 

However, if you subscribe to only Call Waiting or

 

 

some other custom service and its signal comes

 

 

through the line while your machine is sending or

 

 

receiving a fax, the signal can temporarily interrupt

 

 

or disrupt the fax data. Brother’s ECM feature

 

 

should help overcome this problem. This condition

 

 

is related to the telephone system industry and is

 

 

common to all devices that send and receive

 

 

information on a single, shared line with custom

 

 

features. If avoiding a slight interruption is crucial

 

 

to your business, a separate line with no custom

 

 

features is recommended.

 

 

Using Call Waiting Caller ID:

 

 

If you are having a telephone conversation and a

 

 

fax communication signal comes through on Call

 

 

Waiting Caller ID, you can verify that the second

 

 

call is a fax by switching to it. You have the option

 

 

to receive the fax call, by asking the first caller to

 

 

hang up to clear the line.

 

 

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 9

Page 116 Page 118
Page 117
Image 117
Brother FAX-3800, FAX-2900 owner manual Handling Incoming Calls, Waiting Signal
Page 116 Page 118

FAX-2900, FAX-3800 specifications

The Brother FAX-3800 and FAX-2900 are efficient and reliable fax machines designed for small to medium-sized offices. Both models offer a range of features that cater to modern communication needs, ensuring that businesses can send and receive documents promptly and effectively.

The Brother FAX-3800 is a high-performance fax machine, known for its robust functionality. It boasts a speed of up to 33.6 Kbps, allowing for quick transmissions, typically around 2 seconds per page. This feature is crucial for organizations that require fast communication. The FAX-3800 also integrates a 50-sheet automatic document feeder (ADF), enabling users to send multiple pages without manual intervention. Its memory capacity of up to 400 pages ensures that documents are stored safely should there be any power interruptions during transmission.

On the other hand, the Brother FAX-2900, while slightly less advanced, is still a powerful tool for any office. It shares many features with the FAX-3800 but is designed for users who may not need the high-end capabilities. The FAX-2900 also functions with a 33.6 Kbps modem, offering similar transmission times. With a 20-sheet ADF and a memory capacity of up to 250 pages, it handles regular faxing tasks efficiently, making it suitable for smaller businesses.

Both models support a variety of transmission features, such as broadcasting to multiple recipients, which is especially helpful for sending the same document to various clients or partners. They are also equipped with a reliable thermal transfer printing technology, ensuring clear and professional outputs with each fax sent or received.

Furthermore, the incorporation of a Caller ID feature allows users to identify incoming fax calls, preventing missed communications. Both machines are user-friendly, featuring intuitive control panels that facilitate easy operation, even for those unfamiliar with fax technology.

In summary, the Brother FAX-3800 and FAX-2900 are exemplary fax machines for businesses looking for dependability and speed in communication. With their robust features, advanced technologies, and ease of use, they help streamline document handling and ensure efficient connectivity in the fast-paced business environment. Whether you opt for the high-end capabilities of the FAX-3800 or the practical functionality of the FAX-2900, Brother provides reliable solutions for all your faxing needs.
Top Page Image Contents