Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX-2900, FAX-3800 owner manual Phone Line or Connections, Sending Faxes

Models: FAX-2900 FAX-3800

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DIFFICULTY

SUGGESTIONS

Phone Line or Connections

 

 

Dialing does not work.

Check for a dial tone. Change TONE/PULSE

 

setting (See Setting Tone/Pulse Dialing Mode (For

 

Canada Only), page 4-7). Check all line cord

 

connections, and make sure the curled handset cord

 

is not in the EXT jack. Check power cord

 

connection. Send a manual fax by pressing

 

Hook—OR—by lifting the handset, and dialing

 

the number. Wait to hear the fax receiving tones

 

before pressing Fax Start.

 

 

The FAX/MFC does not

Make sure the FAX/MFC is in the correct receiving

answer when called.

mode for your setup (either FAX, FAX/TEL or

 

TAD). Check for dial tone. If possible, call your

 

FAX/MFC to hear it answer. If there is still no

 

answer, check the telephone line cord connection.

 

Connect a standard telephone handset to the FAX/

 

MFC telephone jack. If there is no ringing when

 

you call your FAX/MFC, call your Telephone

 

Company to check the line.

 

 

There is no dial tone on

Press Hook—OR—Lift the handset. If you hear

the handset.

no dial tone, check telephone line cord connections

 

at the FAX/MFC and wall jack. Check that the

 

handset curled cord is connected to the FAX/

 

MFC’s handset jack. Test the jack with another

 

single line telephone. If no dial tone on the wall

 

outlet, call your telephone company.

 

 

 

Sending Faxes

 

 

Transmitting quality is

Try changing your resolution to FINE or

poor.

SUPERFINE (See Fax Resolution, page 6-5). Make

 

a copy to verify the FAX/MFC’s scanner operation.

 

 

Transmission

There is probably temporary noise or static on the

Verification Report

phone line. Try sending the fax again. If the

prints “Results:NG”.

problem continues, call the Telephone Company to

 

check your phone line.

 

 

The receiving party says

Sometimes the resolution mode you chose when you

the picture is not clear.

sent your fax was not appropriate. Send the fax again,

 

but try using the FINE or SUPERFINE mode. Also,

 

your FAX/MFC’s scanner may be dirty, so try

 

cleaning it. (See page 13-16)

 

 

The receiving party says

Your FAX/MFC’s scanner may be dirty or the

vertical streaks appear

receiving party’s print head may be dirty. Clean your

on the faxes they

scanner (see page 13-16),and then make a copy to

receive.

check if the problem was caused by your machine.

 

 

13 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Page 116
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Brother FAX-2900, FAX-3800 owner manual Phone Line or Connections, Sending Faxes
Page 115 Page 117

FAX-2900, FAX-3800 specifications

The Brother FAX-3800 and FAX-2900 are efficient and reliable fax machines designed for small to medium-sized offices. Both models offer a range of features that cater to modern communication needs, ensuring that businesses can send and receive documents promptly and effectively.

The Brother FAX-3800 is a high-performance fax machine, known for its robust functionality. It boasts a speed of up to 33.6 Kbps, allowing for quick transmissions, typically around 2 seconds per page. This feature is crucial for organizations that require fast communication. The FAX-3800 also integrates a 50-sheet automatic document feeder (ADF), enabling users to send multiple pages without manual intervention. Its memory capacity of up to 400 pages ensures that documents are stored safely should there be any power interruptions during transmission.

On the other hand, the Brother FAX-2900, while slightly less advanced, is still a powerful tool for any office. It shares many features with the FAX-3800 but is designed for users who may not need the high-end capabilities. The FAX-2900 also functions with a 33.6 Kbps modem, offering similar transmission times. With a 20-sheet ADF and a memory capacity of up to 250 pages, it handles regular faxing tasks efficiently, making it suitable for smaller businesses.

Both models support a variety of transmission features, such as broadcasting to multiple recipients, which is especially helpful for sending the same document to various clients or partners. They are also equipped with a reliable thermal transfer printing technology, ensuring clear and professional outputs with each fax sent or received.

Furthermore, the incorporation of a Caller ID feature allows users to identify incoming fax calls, preventing missed communications. Both machines are user-friendly, featuring intuitive control panels that facilitate easy operation, even for those unfamiliar with fax technology.

In summary, the Brother FAX-3800 and FAX-2900 are exemplary fax machines for businesses looking for dependability and speed in communication. With their robust features, advanced technologies, and ease of use, they help streamline document handling and ensure efficient connectivity in the fast-paced business environment. Whether you opt for the high-end capabilities of the FAX-3800 or the practical functionality of the FAX-2900, Brother provides reliable solutions for all your faxing needs.