Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX-2900, FAX-3800 owner manual Paper JAM

Models: FAX-2900 FAX-3800

1 150

Download 150 pages 4.86 Kb

Page 112

ERROR MESSAGE	CAUSE	ACTION
PLS OPEN COVER	A page, piece of paper or	Open the top cover. If you
	paper clip, etc. may be	see any jammed paper or
	jammed inside the	other item, gently pull it
	FAX/MFC.	out, then close the top
		cover. If the error message
		remains, open and close
		the top cover again. If the
		FAX/MFC cannot reset
		itself and return to the date
		and time prompt, it will
		display MACHINE
		ERROR XX. Please call
		Brother Customer Service
		and tell them the Machine
		Error number at:
		In USA:
		1-800-284-4329
		In Canada:
		1-800-853-6660
		In Montreal:
		1-514-685-6464

PAPER JAM	The paper is jammed in	Do not pull the paper out
	the FAX/MFC.	until you see pages 13-5
		to 13-6.

CHECK DRUM	Drum unit is not	Reinstall the drum unit.
UNIT	installed.

TONER EMPTY	Toner is used up and	Replace the toner cartridge
	printing is not possible,	with a new one, or install
	or the toner cartridge is	the toner cartridge into the
	not installed into the	drum unit.
	drum unit.	(See pages 13-19to 13-22)

TONER LOW	If the LCD shows	Order a new toner
	TONER LOW, you can	cartridge now.
	still print. But the toner
	is depleted and the fax
	machine is telling you
	that the toner will soon
	run out.

13 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Image 112

Brother FAX-2900, FAX-3800 owner manual Paper JAM

Contents

FAX-2800 FAX-2900 FAX-3800 MFC-4800 If You Need to Call Customer Service Frequently Asked Questions FAQs For Customer ServiceBrother Numbers Brother fax-back systemOrdering Accessories and Supplies DescriptionFor USA and Canada Compilation and Publication NoticeExchange Service Limitations For Canada Only Quick Reference Guide Sending FaxesAutomatic Transmission Press Fax Start Sending a CoverTelephone Operation Storing NumbersMaking Copies To View On-Line Documentation For Macintosh Users To View On-Line Documentation For Windows UsersClick On-Line Documentation T p / / s o l u t i o n s . b r o t h e r . c o m Table of Contents Setup Receive Initial SetupOn-Screen Programming Setup Send Telephone Services Auto Dial Numbers and Dialing OptionsPrinting Reports Remote Fax OptionsMaking Copies Glossary Specifications Troubleshooting and Routine Maintenance 13-1Important Information 12-1 Index Remote Retrieval Access Card Using This Manual 1IntroductionFinding Information Conventions Used in this ManualTest Sheet Procedure and Product Registration For USA Only Copy Keys FAX-2800Fax Keys Navigation KeysScan Keys MFC-4800 Control Panel OverviewPrint Key Hold About Fax Machines Custom FeaturesFax Tones and Handshake ECM Error Correction Mode N T R O D U C T I O N Packing List 2Assembly and ConnectionsMake sure you have the following items No ! no ! no Choosing a LocationAssembly Installing the Drum Unit Assembly With Toner CartridgeS S E M B L Y a N D C O N N E C T I O N S Setting Up the FAX/MFC For legal paper Acceptable Paper Loading PaperPaper Type Paper Size Paper Capacity of Multi-purpose Sheet Feeder Cut Sheet EnvelopesConnecting an External Telephone Answering Device TAD Connecting an External TelephoneSequence YES ! TAD ConnectionsSpecial Line Considerations Outgoing Message OGM on External TADRoll-Over Phone Lines Your FAX/MFC will work best on a dedicated lineConverting Telephone Wall Outlets If You Are Installing the FAX/MFC to Work with a PBX Multi-Line Connections PBXCustom Features on Your Phone Line 3On-Screen Programming User-Friendly ProgrammingMenu Selection Table Alternating DisplaysSelect & SET General Setup FAX Copy Navigation KeysTo access the menu, press Menu/Set General Auto Main Menu Submenu Options Descriptions Selections Descriptions Selections Remote Print 4Initial Setup Setting the Paper SizeSetting the Date and Time Getting StartedSetting the Station ID Station ID FAXTEL NameSpecial Characters and Symbols Inserting SpacesMaking Corrections Repeating LettersSetting the Beeper Volume Setting the Ring VolumeSetting the Speaker Volume Choosing the Handset Volume For Volume Amplify Setting the Handset VolumeHandset Setting Volume Amplify Volume AmplifyMemory Storage PERMANENT?Sleep Mode Setting Tone/Pulse Dialing Mode For Canada OnlyTurning On Automatic Daylight Savings Time Toner Save5Setup Receive Choosing the Receive ModeHow it works When to use it Basic Receiving OperationsRing Delay Setting the Ring DelayTo Select or Change Your Receive Mode Setting the F/T Ring Time For FAX/TEL Mode Only Easy ReceiveT Ring Time Ring TIME20 SECSetting the Print Density Printing a Reduced Incoming Fax Auto ReductionEasy Receive Auto ReductionFor FAX/TEL Mode Only Advanced Receiving OperationsOperation from Extension Telephones Remote Code Remote ACT.ON? FAX RECEIVE*51 TEL ANSWER#51E T U P R E C E I V E Remaining Jobs Canceling a Scheduled JobPress Fax Start Using the ADF Automatic Document Feeder 6Setup SendBefore You Begin Page Real Time Transmission Real Time TXCanceling a Job in Memory Canceling a Job While Scanning the OriginalChecking Job Status Fax Resolution FAX ResolutionBasic Sending Operations ContrastComposing Electronic Cover Comment OFF Please Call Urgent ConfidentialUser Defined Coverpage MSGCoverpg Setup Press Fax Start Always Send a CoverOverseas Mode Overseas ModeUsing a Printed Cover Advanced Sending OperationsDelayed Timer Delayed TimerDelayed FAX DOCDelayed Batch Transmission Setting Up Polled TransmitBatch TX Polled TXAuto Dial Numbers and Dialing Options Storing Numbers for Easy DialingStoring One Touch Dial Numbers For FAX Models Only ONE-TOUCH DialStoring Speed Dial Numbers Press Speed Dial or ONE-TOUCH KEY Setting Up Groups for BroadcastingPress Speed Dial SPEED-DIAL? # Then press or Speed Dialing One Touch Dialing For FAX Models OnlyAccess Codes and Credit Card Numbers Broadcasting Page 8Telephone Services Custom FeaturesDistinctive Ring What Does Your Telephone Company’s Distinctive Ring Do?Do You Have Voice Mail? Before You Choose the Ring Pattern to RegisterDistinctive Caller IDRegistering the Distinctive Ring Pattern Call Waiting Caller ID Caller IDViewing Caller ID List Printing Caller ID ListCallManage For USA Only Customer Support Disclaimer9Remote Fax Options Fax Forwarding/PagingProgramming a Fax Forwarding Number Programming Your Pager NumberSetting Fax Storage Backup PrintPIN# FAX StoragePage Remote Commands Remote Commands Operation DetailsChanging the Fax Forwarding Number FAX/MFC Settings and Activity 10 10Printing ReportsCustomizing the Transmission Verification Report TransmissionSetting the Fax Activity Report Interval Using the Reports KeyTo Print a Report Using the FAX/MFC as a Copier 11 11Making CopiesMaking a Single Copy Making Multiple CopiesTemporary Copy Settings Copying with Multiple SettingsOut of Memory Message OUT of MemorySelecting a Fixed Ratio Enlarge/ReduceOriginal is Paper Recommended Size of… Size is… Ratio is… Copy Mode Type of Original Using the Options KeyCopy Contrast Special Copy Options Copy Mode Changing the Default Copy SettingsPress Menu/Set Press Stop/Exit 12 12Important Information Standard Telephone and FCC NoticesFDA Regulations Laser SafetyManufactured Responsible Brother International Corporation Party Industry Canada Compliance Statement International Energy Star Compliance StatementImportant Safety Instructions P O R T a N T I N F O R M a T I O N Trademarks 13 13Troubleshooting and Routine Maintenance TroubleshootingError Messages Fax StartWhile MontrealNo Response Paper JAM HOT Paper is Jammed in the Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser UnitIf You Are Having Difficulty with Your FAX/MFC Printing and Receiving FaxesPhone Line or Connections Sending FaxesWaiting Signal Handling Incoming CallsGeneral Printing Difficulties Software Difficulties For MFC-4800 OnlyWindows Setup Printing Difficulties Memory whenCopy Quality Difficulties Print Quality DifficultiesWhite Stripes or Faint lmages White SpotsWhite Example of RegularMarks BlurredPacking and Shipping the FAX/MFC Close the carton and tape it shut Routine Maintenance Cleaning the Document ScannerCleaning the Printer Cleaning the Drum Unit Replacing the Toner Cartridge Gently turn Used Toner Cartridge New Toner Aluminum Bag Machine Close the top cover Replacing the Drum Unit Replacing the Toner Cartridge, Do not remove the clear plastic starter sheet New Drum Unit Toner Glossary Page Page Page Product Description FaxPrinter For FAX-2900, FAX-3800, MFC-4800 Only Computer Requirements For FAX-2900, FAX-3800, MFC-4800 Only Electrical and EnvironmentParallel Interface USB Universal Serial Bus InterfaceIndex OUT of Memory FAX only FAX/TEL Manual Two-Line Phone System Remote Retrieval Access Card FoldChanging Remote Retrieval Access Code Equipment Attachment Limitations For Canada OnlyVisit us on the World Wide Web