DIFFICULTY

SUGGESTIONS

Windows® Setup Printing

Difficulties (For MFC-9030 and MFC-9070 Only)

I cannot print from my

Make sure the Windows® printer driver is installed and you select it

application software.

in your application software.

 

 

Software Difficulties (For MFC-9030 and MFC-9070 Only)

“MFC Connect Failure”

If the machine is not connected to your PC and you have loaded the

 

 

 

Brother software, the PC will show “MFC Connect Failure” each

 

 

 

time you restart Windows®. You can ignore this message or you can

 

 

 

turn it off by deselect the AutoLoad PopUp check box in the Brother

 

 

 

Control Center chapter. (See How to Turn Off AutoLoad, page 78.)

 

 

 

 

Paper Handling Difficulties

 

 

 

 

 

The machine does not load

Check to see if the CHECK PAPER or PAPER JAM message

paper. The LCD shows

appears on the LCD. If so, the Multi-purpose Sheet Feeder may be

CHECK PAPER or PAPER

out of paper. If it is empty, load a new stack of paper into the feeder

JAM

and then press Fax Start. If there is paper in the Multi-purpose

 

 

 

Sheet Feeder, make sure it is straight. If the paper is curled, you

 

 

 

should straighten it. Sometimes it is helpful to remove the paper,

 

 

 

turn the stack over and put it back into the Multi-purpose Sheet

 

 

 

Feeder. Reduce the amount of paper in the Multi-purpose Sheet

 

 

 

Feeder, then try again.

 

 

 

 

How can I clear paper jams?

See Paper Jam, page 121.

 

 

 

 

Copy Quality Difficulties

 

 

 

 

 

Vertical streaks appear in

Sometimes you may see vertical streaks on your copies. Either the

copies

scanner or the primary corona wire for printing is dirty. Clean them

 

 

 

both.

 

 

 

 

Print Quality Difficulties

 

 

 

 

 

Printouts are too dark or light

Adjust the print conditions by setting the Print Density function, It

 

 

 

has been factory set to the middle position. (See Setting the Print

 

 

 

Density, page 30.)

 

 

 

 

Printed pages contain white

You may fix this by wiping the scanner windows with a clean soft

stripes.

cloth. (See Regular Maintenance, page 130 and Cleaning the Drum

 

 

 

Unit, page 131.) If you still see white stripes or faint images and the

 

 

 

 

 

 

display shows CHANGE DRUM SOON, replace the drum unit

 

 

 

with a new one.

 

 

 

 

White Stripes or Faint Images

 

 

 

 

 

MAINTENANCE

Troubleshooting and Maintenance 125