Troubleshooting | Brother PT2730VP, PT-2730 guide

TROUBLESHOOTING

	What to do when...

Problem	Solution
The screen ‘locks’, or	Refer to “Resetting the P-touch Labeler” on page 70 and reset
the P-touch labeler	the internal memory to the initial settings. If resetting the P-
does not respond	touch labeler does not solve the problem, disconnect the AC
normally.	adapter and remove the batteries for more than 10 minutes.
The display remains	Check that the batteries are correctly installed and that the
blank after turning on	AC adapter designed exclusively for your P-touch labeler
the power.	(provided) is correctly connected.
The LCD messages	Refer to “Setting Language and Unit” on page 22 to select
are displayed in a	your desired language.
foreign language.
The label is not	• Check that text has been entered and that the tape
printed after pressing	cassette is installed correctly with sufficient tape
the Print key.	remaining.
	• If the tape is bent, cut off the bent section and thread the
	tape through the tape exit slot.
	• If the tape is jammed, remove the tape cassette and then
	pull out the jammed tape and cut it. Check that the end of
	the tape passes through the tape guide before reinstalling
	the tape cassette.
The label is not	• Remove the tape cassette and reinstall it, pressing it firmly
printed correctly.	until it clicks into place.
	• If the print head is dirty, clean it with a cotton swab or
	optional print head cleaning cassette (TZ-CL4).
	• Check that the Cut Option setting is not set to Chain or No
	Cut, as the tape will not be fed after printing the label.
	Alternatively, hold down the Shift key and press the
	Preview key to feed and cut the tape.
The ink ribbon is	If the ink ribbon is broken, replace the tape cassette. If not,
separated from the	leave the tape uncut and remove the tape cassette, then
ink roller.	wind the loose ink ribbon onto the spool as shown in the
	figure.
						Spool

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What to do when...

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Brother PT2730VP, PT-2730 manual Troubleshooting

Contents

Page Thank you for purchasing the P-touch labeler PT-2730 Introduction Trademarks and Copyrights Who is covered What is coveredWhat is the length of the Warranty Periods What is not covered What Brother will do Limitations Important Information Contents Introduction Label Printing Troubleshooting „ Create a label with the P-touch labeler How to use the P-touch labelerPrepare the P-touch labeler. P „ Printing from the Label Collection „ Create a label by connecting your labeler to a PCPrepare the P-touch labeler Prepare the PC Print the label Do not disassemble the P-touch labeler Safety PrecautionsImmerse the product in water Touch Labeler Do not touch the blade of the cutter unit BatteryAC adapter Tape Cutter Compartment cover open Illustrations Cover when operating the cutter unit Cutter unit General Precautions Symbols Used in this Guide Touch labeler PT-2730 Software Installation GuideGetting Started Unpacking Your P-touch labeler Getting Started General Description LCD Display LCD Display & Keyboard Key Names and Functions Label SetupSymbol Text Battery Power Supply AC Adapter Cassettes with the mark Inserting a Tape Cassette Touch labeler only Connected to PC Turning Power On/OffZAuto Power-Off Timez With battery Feed & Cut Feeding TapeFeed Only LCD Display Display ModeLCD Contrast Unit Setting Language and UnitBack Light Language Entering Text from the Keyboard Using Text ReminderEditing a Label Entering and Editing Text Inserting Text Adding a New LineAdding a New Block Moving the Cursor „ Deleting one character at a time Deleting Text Entering Symbols Using the Symbol Function Entering Symbols Using Symbol Update Function Category Symbols ZSymbol Listz ZAccented Character Listz Entering Accented CharactersAccented Characters Attributes Setting Character AttributesSetting Character Attributes by Label Setting Character Attributes by Each Line Belgium ZSetting OptionszAttribute Value Result Font Florida 48pt 42pt 36pt When Auto is selected, the text isAutomatically adjusted to print in the largest Size available for each tape width Off Center Align Alignment Right Just Justify Setting Auto Fit StyleAttribute Value Left Setting Label Attributes Frame ZFramesz Attribute Value Result Using Templates Example creating an Asset Tag Using Auto-Format Layouts Cutting is disabled when Cut Option is set to Special Tape Binder Spine Attribute Value Details94 x 8.6 24 mm x 219 mm Editing a Label Using Block Layouts 2LineB +2Line a +2Line B +3Line +4Line +5Line ZBlock LayoutszBlock layout 94 24mm tape 2LineA 2LineB Block layout 47 12 mm tape 3Line +2Line 23 6 mm tape Using Time & Date FunctionClock Setting Block layout 2LineB 35 9 mm tape +2Line 12/31/2099 Time & Date Format SettingZTime & Date Format Optionsz Attribute ZTime Stamp Timing Optionsz Time Stamp Setting TimingAttribute Value Description Date only will be printed on the label Time Stamp FormatZTime Stamp Format Optionsz Forward Time/date will be increased according to Value selected in the Forward settingCreating a Bar Code Label ZTime Stamp Forward Optionsz ZBar Code Settingsz Setting Bar Code Parameters ZSpecial Character Listz Entering Bar Code DataPress the Bar Code key Bar Code Input screen is displayed CODE128, GS1-128 UCC / EAN-128 Editing and Deleting a Bar CodeCode Label Preview Label PrintingPrinting a Label Printing Multiple Copies Printing a Single CopyLabel Printing Auto-numbering Labels Mirror Printing Tape Cutting Options Setting Description ExampleZTape Cuttingz Machine and use scissors to cut the tape Adjusting the Label LengthPrints a strip of labels with no cuts Between Strength Adhesive Tapes, set On for Printing from the Label Collection Attaching LabelsPress the Label Collection key Category ZLabel Collection ListzFiles 47 12 mm Tape only 94 24 mm Tape only Category Label 70 18 mm Tape only Retail 94 24 mm Shipping 70 18 mm Tape only Downloading a Label Collection Category to your Labeler Downloading a new Label Collection Category Windows onlyPersonal 47 12 mm Tape only Click the Machine update icon Do not turn off the machine during the update process Press the Label Collection key Click the Computer software update icon Label Printing Opening a Stored Label File Using the File MemoryUsing the File Memory Storing a Label into Memory Deleting a Stored Label File Printing a Stored Label File Maintenance Resetting the P-touch LabelerMaintaining Your P-TOUCH Labeler Maintaining Your P-TOUCH Labeler Cleaning the Tape Cutter Troubleshooting Troubleshooting Problem Solution Message Cause/Remedy Error Messages Label is less than 39.37 1 m Format for 0.9424mm tape is selected. Install anAuto-Format for 0.70 18 mm tape is selected. Install an Auto-Format for 0.47 12 mm tape is selected. Install a Length or change the length setting Format for 0.35 9 mm tape is selected. Install a 0.35Format for 0.23 6 mm tape is selected. Install a 0.23 Auto-Format for 0.13 3.5mm tape is selected. Install an Bar Codes Main Unit SpecificationsSpecification Appendix Index Fax both sides of the form to Contact Information For USA Only LW6057001 a