Brother QL-650TD manual Error messages what they mean, Error message Cause Solution

60STEP4 Maintenance and Troubleshooting

Problem	Solution
• The label gets	• Is the blade of cutter getting dull?
	Does the cutter error occur frequently?
jammed	Replace the cutter unit. For details, refer to Î"Replacing the cutter
around the	unit" in page 56.
cutter unit	• Isn’t dust or other foreign object gotten on the roller?
• The label is	Clean the roller using the cleaning sheet. For details, refer to
not ejected	Î"Roller maintenance" in page 54.
properly after	• Is the label outlet stained?
printing	Remove stains from the label outlet. For details, refer to Î"Label
	outlet maintenance" in page 55.
• The icon of	• Isn't Microsoft® Outlook® started up?
P-touch Add-In	Isn't Microsoft® Word selected for the editor usually used for
is not	Microsoft® Outlook®?
displayed on	Due to limitation of the program, the Add-In of Microsoft® Word® is
Microsoft®	unable to use with above settings. Quit Microsoft® Outlook®, and
Word	restart Microsoft® Word.
• I would like to	• Reset the printer.
clear the	Press the ON/OFF button while at the same time holding the Up
printer settings	arrow button and Feed button with the power supply off. The printer
and the data	is reset and its settings and data transferred from the PC is cleared.
transferred	The clock and date settings are not cleared with this action.
from the PC.

Error messages (what they mean)

Error message	Cause	Solution
System Error	A system error occurs.	Contact your service representative.
No.*!
Please Close	The DK Roll cover is open.	Close the DK Roll cover and do
Cover!		the operation over again.
	The cutter is not located to the	Turn off the printer, and then turn
	home position.	the printer on again.
Cutter Error!		If the problem cannot be
		corrected, contact your service
		representative.
Paper Cannot	The DK Roll is not fed properly.	Set the DK Roll properly again. If
	Or, the DK Tape is finished up.	the DK Tape is finished up, set
be Fed!
		the new roll.
Roll End!	The DK Label is finished up.	Set the new DK Label.
Please Insert	Printing or cutting is operated	Set the DK Roll.
Label Roll!	without setting DK Roll.