Glossary

error message

A message on the screen indicating that something is wrong and possibly suggesting how to correct it.

errors

Problems detected by the system during operation and recorded in the maintenance log. Errors can produce an alarm if they exceed a threshold.

escape from reply

The ability to quickly return to getting messages for a subscriber who gets stuck trying to respond to a message. To escape, the subscriber simply presses #.

escape to attendant

An Intuity AUDIX feature that allows a subscriber with the call answer feature to have a personal attendant or operator administered to potentially pick up an unanswered call. A system-wide extension could also be used to send callers to a live agent.

ESD

See electrostatic discharge.

events

Informational messages about the system’s activities. For example, an event is logged when the system is rebooted. Events may or may not be related to errors and alarms.

F

facility out-of-service

The current channel is not receiving a dial tone and is not functioning.

fax endpoint

Any device capable of receiving fax calls. Fax endpoints include fax machines, individual PC fax modems, fax ports on LAN fax servers, and ports on fax-enabled messaging systems.

field

An area on a screen, menu, or report where information can be typed or displayed.

FIFO

See first-in/first-out.

file

A collection of data treated as a basic unit of storage.

filename

Alphanumeric characters used to identify a particular file.

file redundancy

See mirroring.

file system

A collection of related files (programs or data) stored on disk that are required to initialize an AT&T Intuity system.

first-in/first-out

The first call (or data) to be received is the first call (or data) to be processed.

F key

See function key.

GL-12Issue 2.0 December 1995

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AT&T 585-310-231 Error message, Errors, Escape from reply, Escape to attendant, Events, Facility out-of-service, Field