Message Retrieval Administration

The message retrieval number is the telephone number that subscribers call to retrieve voice mail messages. Like other calls to the Intuity system, message retrieval calls are ultimately forwarded to the Intuity hunt group.

Message Retrieval in Lodging Systems without

AUDIX

1.Provide the Intuity system’s message retrieval number to your subscribers.

Message Retrieval in Systems Shared with

AUDIX

There must be two message retrieval numbers in a shared system, one to retrieve from the AUDIX application, and one to retrieve from the Lodging application.

Retrieval from the AUDIX Application

1.Provide the Intuity system message retrieval number to your subscribers for the AUDIX application.

Retrieval from the Lodging Application

1.Administer on your switch an extension number not associated with a switch port. (These are often called phantom or dummy numbers.) This number becomes the Lodging message-retrieval number for your system.

2.Configure the Lodging message retrieval number so that the Intuity hunt group covers all calls.

3.Provide the Lodging message retrieval number to your subscribers for the Lodging application.

Alternate Message Retrieval Method

Guests can also be allowed to log on from a remote phone to any mailbox for which they have a password. A guest will call a number to access this service then enter an extension number and a password to retrieve messages in the mailbox.

To provide this service:

1.Administer on your switch a phantom number. This is the message retrieval number used from a remote phone.

C--2Issue 2.0 December 1995

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AT&T 585-310-231 manual Message Retrieval Administration