Developing the Intuity system with the processing platform layer as its base keeps reliability and maintainability as a focus throughout the product. The processing platform layer contains utilities and tools that the layers above it can use, such as alarm processing, backup and restore utilities, activity logs, and the operation, administration, and maintenance interface. The hardware of the processing platform layer includes the
The service layer includes the voice processing platform, Intuity AUDIX Digital Networking, and switch integration. The service layer is similar to the processing platform layer in that it provides tools and utilities to the applications packages, but it is more specific in its offerings. The service layer includes hardware and software components integral to the services offered ⎯ the IVC6 voice card for processing speech, the AUDIX communications controller for Intuity (ACCX) card for digital networking, and system administration software for elements that span the platform such as voice port administration.
The application package layer contains independent programs that meet a specific business need. The Intuity AUDIX Voice Mail System relies heavily on the foundation established by the services and processing platform layers
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Application Package Layer |
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Intuity AUDIX Voice Mail | Intuity Intro Voice Response | |
Voice Mail Administration | Transaction Definition Environment | |
Subscriber Database | Voice Response Database Access | |
Message Database | Speech Administration | |
Service Layer |
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| Intuity AUDIX | MERLIN LEGEND |
Voice Processing Platform | ||
Speech Recording/Playback | Digital Networking | Switch Integration |
Call Control | Network Administration | Provides Call Information |
System Administration | File Transfer | Transfers Calls |
Processing Platform Layer
Event Handling | Activity Logs | Operation, Administration, |
Alarm Processing | Remote Console | and Maintenance Interface |
Backup/Restore | Process Management | Feature Administration |
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| UNIX Operating System |
