Call Coverage Path
Call Coverage Path
A coverage path directs the switch to transfer unanswered calls to a hunt group, to a service, or to another extension.
When a call goes to coverage, the switch forwards the called number to the Intuity system. The Intuity system detects that the called number is administered as a specific subscriber’s extension and treats the call as one to be answered and recorded. Depending on how the extension is configured, the call may be answered by either the AUDIX or the Lodging application.
1.Administer your switch to assign call coverage for each guest’s extension to the associated Intuity system hunt group number.
Do Not Disturb
Look for features on your switch that adapt themselves especially well to lodging situations. One example is the Do not Disturb feature on some switches. This feature makes it possible to request that a particular extension not receive calls until a specified time. At the specified time, the switch automatically deactivates the feature and allows calls to terminate normally at the extension.
If this extension is covered by the Intuity system hunt group, then calls received while
Cut-to-Service
A
coverage path for each guest extension to the Intuity system hunt group. The associated system must be completely installed before you cut the Intuity Lodging application into service. Furthermore, all Intuity system initial administration, associated switch administration, and acceptance tests must be completed.
Some switching systems make it possible to group these extensions as a set allowing the coverage path to be changed simultaneously. Most switching systems permit changing the coverage path for guest extensions one extension at a time. You may use either method.
Issue 2.0 December 1995
