Completing the Software Installation | AT&T 585-310-231 instruction

Completing the Software Installation

All basic software is installed at the factory before shipment. To complete the software installation and customize the system, refer to the software installation checklist in Chapter 2 of the Intuity Installation Checklist, 585-310-161.

Complete the Intuity software installation checklist up to, but not including, the task “Administer the Switch.”

The software installation checklist refers you to the appropriate sections in Intuity Software Installation for Release 3.0, 585-310-160.

MERLIN LEGEND Initial

Administration

Before the MERLIN LEGEND system and the Intuity system can communicate, you must perform basic initial administration on the MERLIN LEGEND system.

NOTE:

These procedures correspond to the step “Administer the Switch” in

Chapter 2 of the appropriate Intuity Installation Checklist.

The following procedures should be performed before proceeding with the remainder of the Intuity system software configuration or the initial Intuity system administration:

1.Renumber the MERLIN LEGEND system for a consistent 3-digit or 4-digit dial plan. Use the renumbering information on Forms 2a, 2b, 2c, and 2d that you filled out following the instructions in Chapter 2, ‘‘Planning the Integration’’ in this book. The MERLIN LEGEND system programming procedure is described in Chapter 5, ‘‘MERLIN LEGEND Switch Administration’’.

3-2Issue 2.0 December 1995

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AT&T 585-310-231 manual Completing the Software Installation, Merlin Legend Initial Administration

Contents

Merlin Legend Contents Planning the Integration Implementing the Integration Merlin Legend Switch Administration System Security and Toll Fraud Installing Merlin Legend Software on the Intuity System ABB Xii Issue 2.0 December About This Document PurposeIntended Audience How This Book Is OrganizedPage Conventions Used Trademarks and Service Marks Product Name Company Document Number Issue Related Resources Xviii Issue 2.0 December How to Make Comments About This Book AT&T Merlin Legend Integration Concepts Introduction Service Layer Switch Integration Concepts Merlin Legend 4Issue 2.0 December Intuity Audix Voice Mail Services 6Issue 2.0 December Intuity Intro Voice Response Port Considerations 8Issue 2.0 December Dedicated Allocation Intuity Port AdministrationDynamic Allocation or Shared Ports Automated Attendant Operation Schedule Automated Attendant EnhancementsPrimary and Secondary Automated Attendant Concepts Automated Attendant Operation Based on Merlin Legend Status Automated Attendant Tenant Service Operation Automated Attendant Holiday Operation Issue 2.0 December 1995 General Call Handling by the Intuity System Routing Table Audix 16Issue 2.0 December Issue 2.0 December 1995 Routing Table Processing Multiple Automated Attendants Direct to Voice Mail DVM Button Functionality Differences For the Merlin Legend System Planning the Integration Integration Planning Voice Ports Application NamesNumber Plan Intuity Audix Subscribers Loop-Start Reliable DisconnectIntuity System Trunks Group Coverage Group Calling Restrictions and Allowed and Disallowed Lists Night Service Intuity System Integration Planning Digits in Dial Plan Worksheet a Number of Digits in Dial Plan Assign Service to Called Number System FeaturesChannel Information for Installation Routing Table Issue 2.0 December 1995 Worksheet B Routing Table Issue 2.0 December 1995 Business Schedules Worksheet C Business Schedule Holiday Schedules Worksheet D Holiday Schedule 18Issue 2.0 December Hardware Platform Connection Hardware Platform InstallationImplementing the Integration Completing the Software Installation Merlin Legend Initial Administration Intuity System Initial Administration 4Issue 2.0 December Perform Acceptance Testing Administer and Test Optional Intuity Packages Administer Automated Attendant Enhancements Administer Merlin Legend System for Cut-to-Service Administer Networking Connectivity Voice Port Requirements IVC6 Connections Connect IVC6 Boards Using 885A AdapterIntuity System Connections Connect IVC6 Boards Using 104A Connecting Blocks Connecting IVC6 Boards Using 885A Adapter Connecting Serial Ports 104A 6Issue 2.0 December AdapterMERLIN Legend Communications System 8Issue 2.0 December Merlin Legend Communications System Connecting Admin Ports More Than Feet/Different Power Outlet Connecting Smdr Ports Within 50 feet, Same Power Outlet Connecting to Serial Port 2 COM2 Intuity Multi-Port 14Issue 2.0 December Issue 2.0 December 1995 Merlin Legend Communications System Issue 2.0 December 1995 Connecting Low-Speeed Digital Networking Networking Issue 2.0 December 1995 Remote Maintenance Accx Issue 2.0 December 1995 Remote Access MAP/5 Dedicated Line Access Connecting Dedicated Lines within 50 Feet Connecting Dedicated Lines beyond 50 Feet 12. Local Dedicated Line Terminal Connections Issue 2.0 December 1995 D6AP-87 400B2 Adapter D8W-87 Wall Jack Remote Access Dial-Up Connections 15. Remote Access Dial-Up Connections Merlin Legend Switch Administration Disconnect Signaling Reliability Group Coverage Member Assignments Group Calling Member Assignments Group Calling Trunk or Pool Assignments Hunt Type 6Issue 2.0 December Group Coverage Receiver Group Type Allowed Lists Assign Allowed Lists to Intuity Ports Issue 2.0 December 1995 Disallowed Lists Assign Disallowed Lists to Intuity Ports 14Issue 2.0 December Assign Extensions for Night Service Assign Audix Calling Group for Night Service Issue 2.0 December 1995 Intuity System Administration Administering the Switch Interface Stopping and Restarting the Voice System Following message is displayed Entering the Business Schedules Issue 2.0 December 1995 Entering the Holiday Schedules Issue 2.0 December 1995 Entering the Routing Table Issue 2.0 December 1995 Other Administration System Security and Toll Fraud Protecting Your System Switch Security Security Tips Issue 2.0 December 1995 A-3 Voice Messaging System Security Automated Attendant System Security Subscriber Password Guidelines Issue 2.0 December 1995 A-5 Switch Administration Restrict Outward DialingRestrict Toll Areas Create Disallowed Number Lists Outcalling Intuity Audix AdministrationRestrict Amis Networking Number Ranges Mailbox Administration Basic Call Transfer Detecting Toll Fraud Call Detail Recording AT&T’s Statement of Direction Intuity Audix Traffic Reports AT&T Security Offerings AT&T Toll Fraud Crisis Intervention AT&T Corporate Security Installing Merlin Legend Software on the Intuity System Procedure 1 Stop the Voice System Requirements Procedure 2 Load Merlin Legend Software Figure B-1. Software Install Screen Page Procedure 3 Turn on Transfer Feature Enter y to continue the shutdown. The system responds Switch Administration for Intuity Lodging Hunt Group Administration Message Retrieval Administration Assign F3 Voice Mail Administration Do Not Disturb Cut-to-ServiceCall Coverage Path Gradual Cut-to-Service One-Step Cut-to-Service Summary Bps AbbreviationsBit Key Kbps KbyteKHz Mbyte ABB-4Issue 2.0 December Glossary Analog signal Amis PrefixAmpere amp Analog networking Audio Messaging Interchange Specification Amis American wire gaugeAudio Information Exchange Audix Audit Background testing BackupBasic input/output system Bios Basic rate access Bps bits per second Broadcast messagingBuffer Bulletin board Call coverage Call deliveryCall-distribution group Call management system CMS Class of service COS CommandCentral processing unit CPU Channel Configuration Compound messageController circuit card Coverage path Data service unit DSU DefaultDefault print number Demand testing Diagnostic testing Dialed number identification service *DNISSVCDigital signal processor DIP switch Dual in-line package DIP switch Enabled/disabledDual language greetings Dual tone multifrequency Error message ErrorsFacility out-of-service Escape from reply Grade of service GOS Guaranteed faxGuest password Format Host switch Information serviceInitialization and administration system Inads Header Integrated services digital network Isdn Integrated voice processing Celp IVC6 cardIntegrated voice response Interface Jumper LabelLast-in/first-out Leave word calling LWC Local installation LoginLogin announcement Maintenance Message-waiting indicator MWI Minor alarmMode code Mean time between failures Multilingual feature Modular processor data module MpdmMulti-application platform MAP Networking Password Password agingOperating system OS Option Personal fax extension PinoutsPort Priority call answer Random access memory RAM RebootRemote access Remote installation Restore Reply to senderRequest to send RTS Restart Simplified message service interface Smsi Secondary extensionSerial transmission Server Switch Switched accessSwitch hook Switch hook flash Telecommunications device for the deaf TDD TerminalTerminal type Terminating resistor Uninterruptable power supply UpgradeUndelete Undelivered message Vector Voice linkVoice mail Voice mailbox Index Numerics IN-2Issue 2.0 December Issue 2.0 December 1995 IN-3 IN-4Issue 2.0 December Issue 2.0 December 1995 IN-5