Merlin Legend | AT&T 585-310-231 instruction

585-310-231 Issue 2 December, 1995

INTUITY Integration with

MERLIN LEGEND

Communications System

Graphics © AT&T 1988

Image 1

AT&T 585-310-231 manual Merlin Legend

Contents

Merlin Legend Contents Planning the Integration Implementing the Integration Merlin Legend Switch Administration System Security and Toll Fraud Installing Merlin Legend Software on the Intuity System ABB Xii Issue 2.0 December Purpose About This DocumentIntended Audience How This Book Is OrganizedPage Conventions Used Product Name Company Trademarks and Service Marks Related Resources Document Number Issue Xviii Issue 2.0 December AT&T How to Make Comments About This Book Introduction Merlin Legend Integration Concepts Service Layer Merlin Legend Switch Integration Concepts 4Issue 2.0 December Intuity Audix Voice Mail Services 6Issue 2.0 December Port Considerations Intuity Intro Voice Response 8Issue 2.0 December Dynamic Allocation or Shared Ports Intuity Port AdministrationDedicated Allocation Primary and Secondary Automated Attendant Concepts Automated Attendant EnhancementsAutomated Attendant Operation Schedule Automated Attendant Operation Based on Merlin Legend Status Automated Attendant Holiday Operation Automated Attendant Tenant Service Operation Issue 2.0 December 1995 General Call Handling by the Intuity System Routing Table Audix 16Issue 2.0 December Issue 2.0 December 1995 Routing Table Processing Direct to Voice Mail DVM Button Multiple Automated Attendants Functionality Differences For the Merlin Legend System Integration Planning Planning the Integration Number Plan Application NamesVoice Ports Loop-Start Reliable Disconnect Intuity Audix SubscribersIntuity System Trunks Group Coverage Group Calling Restrictions and Allowed and Disallowed Lists Intuity System Integration Planning Night Service Digits in Dial Plan Worksheet a Number of Digits in Dial Plan Channel Information for Installation System FeaturesAssign Service to Called Number Routing Table Issue 2.0 December 1995 Worksheet B Routing Table Issue 2.0 December 1995 Business Schedules Worksheet C Business Schedule Holiday Schedules Worksheet D Holiday Schedule 18Issue 2.0 December Implementing the Integration Hardware Platform InstallationHardware Platform Connection Merlin Legend Initial Administration Completing the Software Installation Intuity System Initial Administration 4Issue 2.0 December Perform Acceptance Testing Administer Automated Attendant Enhancements Administer and Test Optional Intuity Packages Administer Merlin Legend System for Cut-to-Service Administer Networking Connectivity Voice Port Requirements Intuity System Connections Connect IVC6 Boards Using 885A AdapterIVC6 Connections Connecting IVC6 Boards Using 885A Adapter Connect IVC6 Boards Using 104A Connecting Blocks 104A Connecting Serial Ports 6Issue 2.0 December AdapterMERLIN Legend Communications System 8Issue 2.0 December Merlin Legend Communications System Connecting Admin Ports More Than Feet/Different Power Outlet Connecting to Serial Port 2 COM2 Connecting Smdr Ports Within 50 feet, Same Power Outlet Intuity Multi-Port 14Issue 2.0 December Issue 2.0 December 1995 Merlin Legend Communications System Issue 2.0 December 1995 Networking Connecting Low-Speeed Digital Networking Issue 2.0 December 1995 Accx Remote Maintenance Issue 2.0 December 1995 MAP/5 Remote Access Connecting Dedicated Lines within 50 Feet Dedicated Line Access 12. Local Dedicated Line Terminal Connections Connecting Dedicated Lines beyond 50 Feet Issue 2.0 December 1995 D6AP-87 400B2 Adapter D8W-87 Wall Jack Remote Access Dial-Up Connections 15. Remote Access Dial-Up Connections Disconnect Signaling Reliability Merlin Legend Switch Administration Group Coverage Member Assignments Group Calling Member Assignments Group Calling Trunk or Pool Assignments Hunt Type 6Issue 2.0 December Group Coverage Receiver Group Type Allowed Lists Assign Allowed Lists to Intuity Ports Issue 2.0 December 1995 Disallowed Lists Assign Disallowed Lists to Intuity Ports 14Issue 2.0 December Assign Extensions for Night Service Assign Audix Calling Group for Night Service Issue 2.0 December 1995 Administering the Switch Interface Intuity System Administration Stopping and Restarting the Voice System Following message is displayed Entering the Business Schedules Issue 2.0 December 1995 Entering the Holiday Schedules Issue 2.0 December 1995 Entering the Routing Table Issue 2.0 December 1995 Other Administration Protecting Your System System Security and Toll Fraud Security Tips Switch Security Voice Messaging System Security Issue 2.0 December 1995 A-3 Automated Attendant System Security Issue 2.0 December 1995 A-5 Subscriber Password Guidelines Restrict Outward Dialing Switch AdministrationRestrict Toll Areas Create Disallowed Number Lists Restrict Amis Networking Number Ranges Intuity Audix AdministrationOutcalling Basic Call Transfer Mailbox Administration Call Detail Recording Detecting Toll Fraud Intuity Audix Traffic Reports AT&T’s Statement of Direction AT&T Security Offerings AT&T Corporate Security AT&T Toll Fraud Crisis Intervention Installing Merlin Legend Software on the Intuity System Requirements Procedure 1 Stop the Voice System Procedure 2 Load Merlin Legend Software Figure B-1. Software Install Screen Page Enter y to continue the shutdown. The system responds Procedure 3 Turn on Transfer Feature Hunt Group Administration Switch Administration for Intuity Lodging Message Retrieval Administration Assign F3 Voice Mail Administration Call Coverage Path Cut-to-ServiceDo Not Disturb One-Step Cut-to-Service Gradual Cut-to-Service Summary Bit AbbreviationsBps Key Kbyte KbpsKHz Mbyte ABB-4Issue 2.0 December Glossary Amis Prefix Analog signalAmpere amp Analog networking American wire gauge Audio Messaging Interchange Specification AmisAudio Information Exchange Audix Audit Backup Background testingBasic input/output system Bios Basic rate access Broadcast messaging Bps bits per secondBuffer Bulletin board Call delivery Call coverageCall-distribution group Call management system CMS Command Class of service COSCentral processing unit CPU Channel Compound message ConfigurationController circuit card Coverage path Default Data service unit DSUDefault print number Demand testing Dialed number identification service *DNISSVC Diagnostic testingDigital signal processor DIP switch Enabled/disabled Dual in-line package DIP switchDual language greetings Dual tone multifrequency Errors Error messageFacility out-of-service Escape from reply Guaranteed fax Grade of service GOSGuest password Format Information service Host switchInitialization and administration system Inads Header Integrated voice processing Celp IVC6 card Integrated services digital network IsdnIntegrated voice response Interface Label JumperLast-in/first-out Leave word calling LWC Login Local installationLogin announcement Maintenance Minor alarm Message-waiting indicator MWIMode code Mean time between failures Modular processor data module Mpdm Multilingual featureMulti-application platform MAP Networking Password aging PasswordOperating system OS Option Pinouts Personal fax extensionPort Priority call answer Reboot Random access memory RAMRemote access Remote installation Reply to sender RestoreRequest to send RTS Restart Secondary extension Simplified message service interface SmsiSerial transmission Server Switched access SwitchSwitch hook Switch hook flash Terminal Telecommunications device for the deaf TDDTerminal type Terminating resistor Upgrade Uninterruptable power supplyUndelete Undelivered message Voice link VectorVoice mail Voice mailbox Numerics Index IN-2Issue 2.0 December Issue 2.0 December 1995 IN-3 IN-4Issue 2.0 December Issue 2.0 December 1995 IN-5