■Holiday Schedule
This column contains the name or number of one of the four possible holiday schedules or is blank.
NOTE:
Both the Business Schedule column and the Holiday Schedule column cannot be blank.
After checking the “Business Schedule” column for the specific tag “login,” any specified holiday schedule is checked for an entry for the current date. If a matching date is found, the automated attendant mailbox from the “Mailbox” column of the specified holiday schedule is substituted for the called number, and the call is passed to Intuity AUDIX. If no match is found, the business schedule (if any) is checked.
■Day Service Mailbox
This column contains the automated attendant mailbox to be substituted for the called number if a match is found in the business schedule for day service hours. This matching is performed after checking for a match on alternate service hours.
■Night Service Mailbox
This column contains the automated attendant mailbox to be substituted for the called number if a no match is found in the business schedule for day service hours. This matching is performed after checking for a match on alternate service hours.
■Alternate Service Mailbox
This column contains the automated attendant mailbox to be substituted for the called number if a match is found in the business schedule for alternate service hours.
NOTE:
The mailboxes that are specified in the routing table and holiday schedules typically do not correspond to extensions on the telephone system. They are defined as automated attendant main menus.
NOTE:
The mailboxes that are specified in the routing table and holiday schedules must be administered on the Intuity system before the routing table and holiday schedules can be administered.
