Coverage for calls is provided by assigning a call coverage group as the last point of each extension’s coverage path. The calling group for the Intuity voice ports is then programmed as the receiver for the call coverage group.
Additional information required for coordination of the Intuity system and the MERLIN LEGEND system is passed in both directions by
Some features provided on other AT&T switches do not have corresponding call information on the MERLIN LEGEND system. For example, on DEFINITY/System 75 switches, a code indicates whether the reason for coverage is BUSY or NO ANSWER. As a result, the Intuity system can provide different personal greetings based on this information on the DEFINITY/System 75, but not on the MERLIN LEGEND system. Similarly, the Day Service/Night Service feature available on the MERLIN LEGEND system cannot be provided on the DEFINITY/System 75.
Intuity AUDIX Voice Mail Services
Intuity AUDIX is easy to operate. Callers receive spoken prompts to guide them in making choices by pressing the appropriate
Intuity AUDIX can be administered to provide the following kinds of services (examples):
■Call Answer
When the extension originally called is busy or there is no answer, Intuity AUDIX allows the caller to leave a message, transfer to another extension, or transfer to an attendant. The person called (subscriber) may provide a personal greeting to callers or select a standard system greeting. The subscriber may set up a password to help protect against unauthorized access to messages. Messages can be picked up from the office or from an outside telephone.
The outcalling feature allows Intuity AUDIX to call a subscriber when a new message arrives. The subscriber can specify the telephone or pager number to be called.
The call is passed from the MERLIN LEGEND system to the Intuity system with call information that indicates the covered extension number and whether the call was from an internal station or received on a trunk from outside. Based on this information and on caller actions indicated by pressing
