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Install
Error codes
Analog signal
Password
Default
Message-waiting indicator MWI
Login
Intuity Port Administration
Connecting Serial Ports
Warranty
Page 8
Image 8
Contents
ABB
Abbreviations
ABB-1
GL
Glossary
GL-1
IN
Index
IN-1
Issue 2.0 December 1995
xi
Page 7
Page 9
Page 8
Image 8
Page 7
Page 9
Contents
Merlin Legend
Contents
Planning the Integration
Implementing the Integration
Merlin Legend Switch Administration
System Security and Toll Fraud
Installing Merlin Legend Software on the Intuity System
ABB
Xii Issue 2.0 December
About This Document
Purpose
Intended Audience
How This Book Is Organized
Page
Conventions Used
Trademarks and Service Marks
Product Name Company
Document Number Issue
Related Resources
Xviii Issue 2.0 December
How to Make Comments About This Book
AT&T
Merlin Legend Integration Concepts
Introduction
Service Layer
Switch Integration Concepts
Merlin Legend
4Issue 2.0 December
Intuity Audix Voice Mail Services
6Issue 2.0 December
Intuity Intro Voice Response
Port Considerations
8Issue 2.0 December
Dedicated Allocation
Intuity Port Administration
Dynamic Allocation or Shared Ports
Automated Attendant Operation Schedule
Automated Attendant Enhancements
Primary and Secondary Automated Attendant Concepts
Automated Attendant Operation Based on Merlin Legend Status
Automated Attendant Tenant Service Operation
Automated Attendant Holiday Operation
Issue 2.0 December 1995
General Call Handling by the Intuity System Routing Table
Audix
16Issue 2.0 December
Issue 2.0 December 1995
Routing Table Processing
Multiple Automated Attendants
Direct to Voice Mail DVM Button
Functionality Differences For the Merlin Legend System
Planning the Integration
Integration Planning
Voice Ports
Application Names
Number Plan
Intuity Audix Subscribers
Loop-Start Reliable Disconnect
Intuity System Trunks
Group Coverage
Group Calling
Restrictions and Allowed and Disallowed Lists
Night Service
Intuity System Integration Planning
Digits in Dial Plan
Worksheet a Number of Digits in Dial Plan
Assign Service to Called Number
System Features
Channel Information for Installation
Routing Table
Issue 2.0 December 1995
Worksheet B Routing Table
Issue 2.0 December 1995
Business Schedules
Worksheet C Business Schedule
Holiday Schedules
Worksheet D Holiday Schedule
18Issue 2.0 December
Hardware Platform Connection
Hardware Platform Installation
Implementing the Integration
Completing the Software Installation
Merlin Legend Initial Administration
Intuity System Initial Administration
4Issue 2.0 December
Perform Acceptance Testing
Administer and Test Optional Intuity Packages
Administer Automated Attendant Enhancements
Administer Merlin Legend System for Cut-to-Service
Administer Networking
Connectivity
Voice Port Requirements
IVC6 Connections
Connect IVC6 Boards Using 885A Adapter
Intuity System Connections
Connect IVC6 Boards Using 104A Connecting Blocks
Connecting IVC6 Boards Using 885A Adapter
Connecting Serial Ports
104A
6Issue 2.0 December
AdapterMERLIN Legend Communications System
8Issue 2.0 December
Merlin Legend Communications System
Connecting Admin Ports More Than Feet/Different Power Outlet
Connecting Smdr Ports Within 50 feet, Same Power Outlet
Connecting to Serial Port 2 COM2
Intuity
Multi-Port
14Issue 2.0 December
Issue 2.0 December 1995
Merlin Legend Communications System
Issue 2.0 December 1995
Connecting Low-Speeed Digital Networking
Networking
Issue 2.0 December 1995
Remote Maintenance
Accx
Issue 2.0 December 1995
Remote Access
MAP/5
Dedicated Line Access
Connecting Dedicated Lines within 50 Feet
Connecting Dedicated Lines beyond 50 Feet
12. Local Dedicated Line Terminal Connections
Issue 2.0 December 1995
D6AP-87
400B2 Adapter D8W-87 Wall Jack
Remote Access Dial-Up Connections
15. Remote Access Dial-Up Connections
Merlin Legend Switch Administration
Disconnect Signaling Reliability
Group Coverage Member Assignments
Group Calling Member Assignments
Group Calling Trunk or Pool Assignments
Hunt Type
6Issue 2.0 December
Group Coverage Receiver
Group Type
Allowed Lists
Assign Allowed Lists to Intuity Ports
Issue 2.0 December 1995
Disallowed Lists
Assign Disallowed Lists to Intuity Ports
14Issue 2.0 December
Assign Extensions for Night Service
Assign Audix Calling Group for Night Service
Issue 2.0 December 1995
Intuity System Administration
Administering the Switch Interface
Stopping and Restarting the Voice System
Following message is displayed
Entering the Business Schedules
Issue 2.0 December 1995
Entering the Holiday Schedules
Issue 2.0 December 1995
Entering the Routing Table
Issue 2.0 December 1995
Other Administration
System Security and Toll Fraud
Protecting Your System
Switch Security
Security Tips
Issue 2.0 December 1995 A-3
Voice Messaging System Security
Automated Attendant System Security
Subscriber Password Guidelines
Issue 2.0 December 1995 A-5
Switch Administration
Restrict Outward Dialing
Restrict Toll Areas
Create Disallowed Number Lists
Outcalling
Intuity Audix Administration
Restrict Amis Networking Number Ranges
Mailbox Administration
Basic Call Transfer
Detecting Toll Fraud
Call Detail Recording
AT&T’s Statement of Direction
Intuity Audix Traffic Reports
AT&T Security Offerings
AT&T Toll Fraud Crisis Intervention
AT&T Corporate Security
Installing Merlin Legend Software on the Intuity System
Procedure 1 Stop the Voice System
Requirements
Procedure 2 Load Merlin Legend Software
Figure B-1. Software Install Screen
Page
Procedure 3 Turn on Transfer Feature
Enter y to continue the shutdown. The system responds
Switch Administration for Intuity Lodging
Hunt Group Administration
Message Retrieval Administration
Assign F3
Voice Mail Administration
Do Not Disturb
Cut-to-Service
Call Coverage Path
Gradual Cut-to-Service
One-Step Cut-to-Service
Summary
Bps
Abbreviations
Bit
Key
Kbps
Kbyte
KHz
Mbyte
ABB-4Issue 2.0 December
Glossary
Analog signal
Amis Prefix
Ampere amp
Analog networking
Audio Messaging Interchange Specification Amis
American wire gauge
Audio Information Exchange Audix
Audit
Background testing
Backup
Basic input/output system Bios
Basic rate access
Bps bits per second
Broadcast messaging
Buffer
Bulletin board
Call coverage
Call delivery
Call-distribution group
Call management system CMS
Class of service COS
Command
Central processing unit CPU
Channel
Configuration
Compound message
Controller circuit card
Coverage path
Data service unit DSU
Default
Default print number
Demand testing
Diagnostic testing
Dialed number identification service *DNISSVC
Digital signal processor
DIP switch
Dual in-line package DIP switch
Enabled/disabled
Dual language greetings
Dual tone multifrequency
Error message
Errors
Facility out-of-service
Escape from reply
Grade of service GOS
Guaranteed fax
Guest password
Format
Host switch
Information service
Initialization and administration system Inads
Header
Integrated services digital network Isdn
Integrated voice processing Celp IVC6 card
Integrated voice response
Interface
Jumper
Label
Last-in/first-out
Leave word calling LWC
Local installation
Login
Login announcement
Maintenance
Message-waiting indicator MWI
Minor alarm
Mode code
Mean time between failures
Multilingual feature
Modular processor data module Mpdm
Multi-application platform MAP
Networking
Password
Password aging
Operating system OS
Option
Personal fax extension
Pinouts
Port
Priority call answer
Random access memory RAM
Reboot
Remote access
Remote installation
Restore
Reply to sender
Request to send RTS
Restart
Simplified message service interface Smsi
Secondary extension
Serial transmission
Server
Switch
Switched access
Switch hook
Switch hook flash
Telecommunications device for the deaf TDD
Terminal
Terminal type
Terminating resistor
Uninterruptable power supply
Upgrade
Undelete
Undelivered message
Vector
Voice link
Voice mail
Voice mailbox
Index
Numerics
IN-2Issue 2.0 December
Issue 2.0 December 1995 IN-3
IN-4Issue 2.0 December
Issue 2.0 December 1995 IN-5
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